Medical Assistant - Urgent Care

UnitedHealth Group•Huntington, NY
•$16 - $29•Onsite

About The Position

Optum NY is seeking a Medical Assistant to join its Urgent Care team in Huntington Village, NY. The role supports patients and clinical staff through front-desk, administrative, and clinical duties, including registration, insurance verification, patient communications, clinical testing, and assisting providers with patient care. The position is part-time and includes scheduled shifts on Sunday, Thursday, and Friday. The employee may need to travel to other locations and cross-train for front-desk duties.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience as a Medical Assistant in a medical office, clinic, or hospital setting, or a nationally recognized Medical Assistant certification from NAHP, NCCT, AAMA, AMT, or NHA.
  • Experience or capability in triage, taking vital signs, phlebotomy, and employment physicals.
  • Willingness to cross-train for front-desk duties.
  • Willingness to travel at least 10% to other locations if needed.

Nice To Haves

  • Graduate of an accredited medical assistant program.
  • Current CPR/BLS certification.

Responsibilities

  • Greet patients, family members, and guests in a friendly manner.
  • Assist patients with signing in and completing registration.
  • Enter and scan patient demographic and insurance information in Epic.
  • Verify insurance eligibility and benefits and inform patients of their insurance benefits.
  • Collect co-payments and patient balances.
  • Answer incoming phone calls courteously and promptly, direct calls, and take messages.
  • Coordinate follow-up care with physicians and clinical staff, schedule referral appointments, and obtain authorization for diagnostic testing.
  • Send patient records to primary care physicians.
  • Take vital signs, perform EKGs, and assist providers with patient care.
  • Prepare exam rooms and document patient encounters in Epic.
  • Perform laboratory testing and quality assurance.
  • Prepare and track specimens sent to the laboratory.
  • Restock and maintain inventory in exam rooms, laboratory, and storage rooms.
  • Make outgoing follow-up calls to patients and handle incoming patient calls.
  • Assist with other tasks as assigned.

Benefits

  • $1,500 sign-on bonus for external candidates.
  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401(k) contribution.
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