Medical Assistant - Urgent care

Nemours Children's Health•Glen Mills, PA

2h•Onsite

About The Position

Nemours is seeking a Medical Assistant for its Urgent Care in Glen Mills, Pennsylvania. The Medical Assistant serves as a liaison among patients and families, providers, and other care team members. The role coordinates patient flow by assisting with clinical data collection and review during intake, ensuring providers have appropriate information, and entering pertinent history in the medical record. The Medical Assistant performs and assists with clinical procedures according to departmental responsibilities, provider direction, and protocol. Nemours Children's Health is a pediatric health system serving more than 1.7 million patient encounters each year across six states. It includes two freestanding children's hospitals, a network of more than 80 primary, urgent, and specialty care practices, and more than 40 hospital partnerships. The nonprofit system focuses on clinical care, research, education, advocacy, and prevention, and is committed to culturally relevant care, reducing health disparities, and an inclusive environment.

Requirements

Successful completion of an accredited Medical Assistant program is preferred.
Acceptable certifications include Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Clinical Medical Assistant (CCMA).
American Heart Association BLS certification must be obtained within 90 days.

Nice To Haves

Successful completion of an accredited Medical Assistant program is preferred.

Responsibilities

Greet patients and families according to Nemours Standards of Behavior.
Verify patient identity using name and date of birth.
Prepare exam rooms, clinic equipment, and computer technology; maintain inventory and supplies for outpatient visits.
Room patients and ensure they have appropriate documents, including required diagnostic reports.
Receive, unpack, store, inventory, and transport non-controlled medications and clinic supplies.
Collect and document height, weight, head circumference, and vital signs.
Document the reason for visit and chief complaint, and initiate orders using smart sets as appropriate to the scope of service and Nemours protocol.
Assist with patient examinations and treatment.
Perform and document point-of-care testing and controls.
Administer and document vaccines and approved medications as ordered and defined by policy, and provide vaccine records to families.
Perform and collect routine laboratory specimens.
Operate required medical equipment.
Assist with the flow of patient care.
Liaise between support services, other clinical divisions, and patients regarding care and wait-time status.
Make confirmation calls not completed by automated systems to ensure visits are confirmed before the visit or according to department protocol.