Medical Assistant - Multispecialty Clinic

LCMC Health•New Orleans, LA

1d•Onsite

About The Position

The Medical Assistant or Certified Medical Assistant works with physicians and clinical staff in a fast-paced primary care setting at University Medical Center’s Multispecialty Clinic in New Orleans, Louisiana. The role supports patient care and clinic operations by assisting with intake, rooming, vital signs, scheduling, specimen handling, electronic medical record documentation, and administrative tasks. The Medical Assistant helps create a welcoming patient experience, protects patient privacy, follows safety and infection-prevention practices, and contributes to quality improvement and clinic safety initiatives.

Requirements

High school diploma, GED, or equivalent required, or two years of relevant healthcare experience.
Current American Heart Association (AHA) Basic Life Support (BLS) certification required.

Nice To Haves

Accepted Medical Assistant certifications include Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA); Certified Medical Assistant from National Performance Specialists (NPCE); Nationally Registered Certified Medical Assistant (NRCMA); and Medical Assistant Certification from the National Center for Competency Testing (NCCT).

Responsibilities

Obtain and document vital signs, recognizing and reporting abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record (EMR).
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism.
Deliver customer service to patients, families, and colleagues; address concerns and complaints respectfully.
Communicate clinic needs, concerns, and updates to leadership.
Follow standard and transmission-based precautions and promote a safe environment for patients, visitors, and staff.
Report safety concerns promptly and participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the EMR.
Answer and route telephone calls professionally and efficiently.