About The Position

The Medical Assistant works under the direction of a physician and clinical or office leaders to anticipate patient needs and provide care under physician direction. The role prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain instructions to patients and families. The Medical Assistant serves patients of all ages, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The position includes clinical, administrative, diagnostic imaging, laboratory, patient liaison, teamwork, professional development, evidence-based practice, and resource-support responsibilities. The Medical Assistant supports safe, quality, patient-centered care; complies with Wellstar policies and professional standards; and performs other duties as assigned.

Requirements

  • High school diploma or GED.
  • Trade school diploma or degree in Medical Assisting.
  • Current Medical Assistant credential obtained by passing an examination from AAMA, AMT, NHA, or NCCT; must be maintained.
  • Current Basic Life Support (BLS) card from the American Heart Association.
  • Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
  • Work experience in a practice setting is preferred; specific experience in the practice specialty may be required.
  • Must be organized and attentive to detail, and able to work quickly and efficiently to support patient comfort and satisfaction.
  • Must be able to communicate and understand verbal and written English, use technology to support clinical care, and demonstrate basic computer skills.
  • Must adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

  • Register patients and perform required registration operations.
  • Prepare equipment and rooms, assist physicians with patient treatment, take vital signs, and prepare patients for care.
  • Rotate among clinical and non-clinical areas, including laboratory, X-ray, and front office, and attend to patient safety needs.
  • Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, process images, review identification and quality, and maintain logs and documentation.
  • Start laboratory equipment and maintain logs; perform ordered laboratory tests, draw blood, conduct point-of-care testing, stock supplies, and complete quality-control and cleaning procedures.
  • Partner with patients and families, provide culturally responsive patient-centered care, explain physician instructions, and keep patient goals central to care planning.
  • Coordinate safe, quality patient care and documentation, communicate with interdisciplinary teams, and promote a respectful and inclusive clinical environment.
  • Complete required competency assessments and education; may serve as a preceptor and role model for staff or students.
  • Promote evidence-based practice, participate in product evaluation and data collection, consult appropriate experts and resources, and follow organizational policies and clinical standards.
  • Plan patient care across the care continuum, participate in protocol and procedure development when called upon, and support efficient use of staff and material resources.
  • Cross-train team members in clinical, imaging, and laboratory responsibilities.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
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