The Medical Assistant provides clinical and administrative support to physicians and other healthcare professionals to ensure efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the Medical Assistant handles front- and back-office functions, gathers and records vital signs and other pertinent patient information, prepares patients and rooms for exams, assists with treatments, coordinates tests and follow-up care, and records treatment in the medical record. The role requires anticipating patient needs and symptoms, responding appropriately, and keeping patient safety and experience central to care delivery. The Medical Assistant demonstrates competency and skills to serve patients of all ages. The role provides relationship-based, patient-centered care adapted to population-specific characteristics and cultural diversity. It involves collaborating with patients and their families or significant others, providers, nurses, and clinical staff; responding to patient requests; carrying out orders; and supporting continuity of care. The Medical Assistant follows recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and competencies. The position may also support front-office operations, provide staffing coverage, precept new team members or students, and participate in huddles, meetings, quality initiatives, workgroups, and professional development activities. The Medical Assistant uses supplies responsibly, minimizes waste, and alerts supervisors or ordering staff when supplies are low.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED