Certified Medical Assistant - Internal Medicine

Community Health Systems•Michigan City, MI

About The Position

The Certified Medical Assistant (CMA) provides patient care under the supervision of a medical provider and supports clinical and administrative functions. The role includes assisting with medical procedures, maintaining exam rooms, managing patient intake, and helping ensure efficient clinic operations while delivering excellent patient service. The position operates Monday through Friday, with typical hours of 8:00 a.m. to 5:00 p.m. There are no weekends, holidays, or on-call duties. The position is not eligible for immigration sponsorship now or in the future; applicants must be authorized to work in the U.S. for an employer.

Requirements

  • 0–1 years of experience in a medical practice setting or completion of an externship program.
  • Knowledge of medical office procedures and patient care techniques.
  • Proficiency with medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
  • Understanding of medical terminology and infection control practices.
  • Strong interpersonal skills and ability to provide excellent patient service.
  • Time-management and organizational abilities in a fast-paced environment.
  • Critical-thinking skills to analyze and resolve clinical and administrative challenges.
  • Ability to perform care according to age-specific competencies.
  • Certified Medical Assistant (CMA)-AAMA certification or National Certified Medical Assistant (NCMA)-NCTT certification required.
  • Basic Life Support (BCLS) certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required.
  • Must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Responsibilities

  • Assist providers with clinical procedures, including taking vital signs, wound care, suture removal, injections, phlebotomy, vaccines, urine tests, EKGs, and applying splints or other specialty-specific tasks.
  • Prepare and clean exam rooms for patient visits and clinical procedures.
  • Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
  • Review and maintain daily logs and documentation.
  • Support administrative duties, including patient preregistration, appointment scheduling, referral coordination, insurance eligibility verification, and clinic communications.
  • Maintain an organized workload and provide prompt, courteous, and efficient service to providers, patients, and visitors.
  • Monitor and requisition clinic supplies and equipment to maintain appropriate inventory levels and functionality.
  • Educate patients about medications, diets, and other health-related topics, and address questions to ensure understanding.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.

Benefits

  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Generous paid time off (PTO)
  • Extended illness benefits
  • 401(k) with company match
  • Career development and learning opportunities
  • Advancement pathways
  • Licensure and certification reimbursement for eligible roles
  • Student loan assistance for eligible roles
  • Employee rewards and recognition programs
  • Voluntary pet insurance
  • Identity protection
  • Legal insurance
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