Certified Medical Assistant - Cardiovascular Medicine - Hiram

Wellstar•Hiram, GA

About The Position

The Certified Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that promote efficient patient care in a fast-paced medical setting. Working under the direction of the Nurse Supervisor and/or Practice/Office Manager, the MA performs front- and back-office functions, gathers and records vital signs and other pertinent patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and documents treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, prioritizing patient safety and experience while demonstrating competency in caring for patients of all ages. The MA provides relationship-based, patient-centered care that adapts to patients’ age, gender, disease, and cultural needs. The role involves collaborating with patients and, when appropriate, their families; preparing patients, rooms, and equipment; assisting physicians and advanced practice providers; carrying out orders and responding to requests outside office visits; and maintaining patient safety. The MA may also assist with check-in, check-out, scheduling, and other front-office functions. The position requires adherence to recognized medical-assisting practice guidelines, applicable laws and regulations, and Wellstar policies and procedures. The MA collaborates with providers, nurses, and clinical staff, participates in huddles, meetings, workgroups, and quality-improvement efforts, and may help onboard or train new team members, trainees, or students. Responsibilities also include completing competency assessments and required education, identifying opportunities to improve care, using supplies responsibly, alerting staff when supplies are low, providing coverage for absences when requested, and performing other assigned duties.

Requirements

High school diploma or GED.
Medical assisting certificate.
Upon hire, hold a current certification from one of the following credentialing bodies: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Upon hire, hold a current Basic Life Support card from the American Heart Association; listed acceptable credentials include BLS, ARC-BLS, or BLS-I.
Work quickly and efficiently to support patient comfort and satisfaction.
Ability to read, write, and speak English.
Basic computer skills.
Organized and attentive to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

Provide relationship-based, patient-centered care that reflects patients’ population-specific characteristics and cultural diversity.
Partner and communicate with patients and, when appropriate, their significant others or family to help patients feel at ease.
Prepare patients for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated during office visits and respond to patient requests generated outside visits.
Maintain patient safety at all times.
Assist with check-in, check-out, scheduling, and other non-clinical front-office functions as needed.
Provide care in accordance with recognized clinical practice guidelines and standards for medical assisting.
Follow applicable federal, state, and local laws and regulations, industry standards, and Wellstar policies, procedures, and clinical competencies.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, workgroups, committees, and quality-improvement initiatives.
Help onboard or train team members, trainees, or students when asked.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify areas for improvement in care delivery and suggest solutions; seek training or mentorship to improve performance.
Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are running low.
Provide staffing coverage for absences, vacation, or leave when requested.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.