Certified Medical Assistant - Family Medicine

Medical Associates • Dubuque, IA

1d • Onsite

About The Position

Medical Associates Family Medicine is seeking a Certified Medical Assistant for a float nurse role supporting providers at the West and East campuses while a permanent campus assignment is chosen. The role offers the opportunity to build long-term patient relationships and support preventative care, acute problems, and chronic conditions in a fast-paced environment. The schedule is between 8 a.m. and 5 p.m., Monday through Friday, for 4–4.5 days per week.

The Certified Medical Assistant supports providers during routine exams, preventative care, and acute visits; administers medications and vaccinations under established protocols and provider orders; collects and documents patient measurements; and helps coordinate clinical and administrative workflows. The position works with patients, coworkers, providers, nursing facilities, and other healthcare entities to support collaborative care, patient wellness, accurate documentation, and efficient operations.

The role requires three months to one year of similar or related experience, education equivalent to a two-year college degree or completion of specialized study or certification, and current medical assistant certification or registration—or the ability to obtain it within six months of hire. BLS certification is required biannually. The work involves extensive personal contact, use of electronic equipment, personal protective equipment, and physical activities including bending, kneeling, standing, walking, lifting, and repetitive hand and wrist motions. Activities occur both indoors and outdoors.

Requirements

• Three months to one year of similar or related experience.
• Education equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school.
• Current certification or registration as a Certified Medical Assistant, such as CMA through AAMA, CCMA through NHA, or RMA through AMT; alternatively, must be able to obtain certification within six months of hire.
• BLS certification, required biannually.
• Keyboarding skills and ability to use electronic equipment.
• Ability to use personal protective equipment, including gloves, lab coats, gowns, goggles, and face masks or shields.
• Interpersonal skills involving trust, diplomacy, courtesy, and tact; ability to work with others in personal or sensitive situations and foster relationships with outside entities.
• Ability to perform the physical activities described, including stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.
• Vision of 20/40 or better in the best eye, with or without correction.

Responsibilities

• Assist providers with routine examinations, preventative care, and acute visits.
• Administer medications and vaccinations in accordance with established protocols and provider verbal orders.
• Measure and document patient height, weight, blood pressure, heart rate, oxygen levels, and temperature as applicable to the visit.
• Follow department processes and protocols for medication refills and patient messages in the power chart.
• Assist with prior authorization submissions.
• Initiate internal and external referrals to specialty departments, tertiary clinics, hospitals, and nursing facilities.
• Work with nursing facilities to coordinate collaborative care for mutual patients.
• Place laboratory orders and orders for routine radiologic preventative screenings, including mammograms and lung cancer screenings.
• Obtain and update patient demographic and insurance information; accept payments and copays; schedule and coordinate appointments; and create lab orders.
• Collaborate with the healthcare team according to the plan of care.
• Communicate effectively with patients, coworkers, and others.
• Promote patient wellness and provide patient education.
• Document care provided, including interventions, medications, and patient education, and help maintain the integrity of the medical record.
• Facilitate reimbursement for services, including charge tickets, referrals, and insurance requirements.
• Maintain a safe, neat, organized, and adequately supplied office environment.
• Ensure equipment functions safely and properly, and clean and maintain equipment according to guidelines.
• Perform additional patient-care duties as needed and provide input on systems to improve care quality, efficiency, and workflow.
• Participate in required meetings and complete assigned projects and duties.

Benefits

• Single or family health insurance with discounted premium rates for wellness program participation.
• 401(k) with immediate matching at 50% on the dollar up to 7% of pay.
• Additional annual profit sharing.
• Flexible Paid Time Off Program providing 24 days off per year.
• Medical and dependent care flexible spending accounts.
• Life insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• Dental insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree