Certified Medical Assistant - Family Medicine

Medical Associates•Dubuque, IA
•Onsite

About The Position

Medical Associates’ Family Medicine department is seeking a Certified Medical Assistant for a float nurse role serving the West and East campuses. The role supports Family Medicine providers and patients across preventative care, acute problems, and chronic conditions. It offers the opportunity to build long-term patient relationships, learn different providers’ preferences, and practice a broad range of medicine in a fast-paced, efficient workplace. The schedule is Monday through Friday between 8 a.m. and 5 p.m. The position requires three months to one year of similar or related experience, education equivalent to a two-year college degree or completion of specialized study or certification, and current Certified Medical Assistant certification or registration—or the ability to obtain it within six months of hire. BLS is required every two years.

Requirements

  • Three months to one year of similar or related experience.
  • Education equivalent to a two-year college degree, or completion of a specialized course of study or certification at a business or trade school.
  • Current certification or registration as a Certified Medical Assistant (such as CMA through AAMA, CCMA through NHA, or RMA through AMT), or ability to obtain it within six months of hire.
  • BLS certification required biannually.
  • Keyboarding skills and ability to use electronic equipment.
  • Ability to use personal protective equipment, including gloves, lab coats, gowns, goggles, and face masks or shields.
  • Interpersonal skills involving trust, diplomacy, courtesy, tact, personal or sensitive contacts, and the ability to motivate or influence others and foster relationships with outside entities.

Responsibilities

  • Perform general office duties, including obtaining and updating patient demographic and insurance information, accepting payments and copays, scheduling and coordinating appointments, and creating lab orders.
  • Collaborate with the healthcare team according to the plan of care.
  • Communicate effectively with patients, coworkers, and others; promote patient wellness and provide patient education.
  • Document care provided, including interventions, medication, and patient education, and help maintain the integrity of the medical record.
  • Facilitate reimbursement for services, including charge tickets, referrals, and insurance requirements.
  • Maintain a safe, neat, organized, and adequately supplied office environment; ensure equipment functions safely and properly and clean and maintain equipment according to guidelines.
  • Demonstrate flexibility in performing additional patient-care duties.
  • Provide input on systems to improve the quality and efficiency of patient care and workflow.
  • Participate in required meetings.
  • Complete other assigned projects and duties.

Benefits

  • Single or family health insurance with discounted premium rates for wellness program participation.
  • 401(k) with immediate matching at 50% per dollar up to 7% of pay, plus additional annual profit sharing.
  • Flexible paid time off program providing 24 days off per year.
  • Medical and dependent care flexible spending accounts.
  • Life insurance.
  • Long-term disability coverage.
  • Short-term disability coverage.
  • Dental insurance.
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