Maryville Medical Assistant - Medical Center

Mosaic Life Care•Maryville, MO

13d•Onsite

About The Position

The Certified/Registered Medical Assistant works under the supervision of leadership and provides assistive services to support patient flow, information gathering, and patient care in a clinic. The role also performs patient access duties, including patient check-in and appointment scheduling, to support care delivery and follow-up. Medical tasks are performed under the direction of the clinic nurse or provider. The Medical Assistant interviews patients and documents information, administers prescribed medications and treatments, observes and reports patient responses, and assists providers with examinations and procedures. The role also collects and prepares laboratory specimens, performs point-of-care testing and clinic procedures, provides patient education materials as instructed, and coordinates appointments, referrals, and patient documentation. The position enters and maintains patient information and clinical documentation in the computer system and medical record, maintains patient care areas and equipment, and may perform other duties as assigned. Travel between system facilities and off-site locations is required as needed.

Requirements

High school diploma required.
For employees hired after 06/01/2021, completion of a Medical Assistant training program is required.
Certified Medical Assistant (CMA) certification required upon hire, or Registered Medical Assistant (RMA) certification required upon hire.
Basic Life Support (BLS) certification required upon hire.
Ability to travel between various system facilities and off-site locations as needed.
Fine motor skills, eye-hand coordination, ability to walk, speak clearly, hear and answer phones, perform data entry and typing, and handle basic bookkeeping and money.
Ability to work courteously and professionally with internal and external customers, handle interruptions, adapt to hours and workflow, foster teamwork, and promote service and quality.
Ability to perform the stated physical activities, lift or move up to 10–25 pounds, and follow good body mechanics.
Ability to understand physician orders, medical terminology, and staff requests; gather information about patients’ conditions and evaluate effects of care; solve problems, interpret data, calculate, communicate, and retain information; follow policies and procedures; prioritize assignments and complete work; and manage stress in a fast-paced environment.
Ability to visually assess patient condition and use visual, hearing, and tactile senses.
Ability to work around blood and body fluids, needles, cuts, back-injury risks, electrical output from personal computers, eye and neck strain, and other medical-office hazards.

Nice To Haves

Six months of experience in a physician’s office or healthcare setting.

Responsibilities

Interview patients and document their responses in the medical record according to standards.
Administer and document prescribed medications and treatments in accordance with organizational standards.
Observe, record, and report patients’ responses to medications and treatments to providers.
Document and communicate medication refill requests.
Assist providers with examinations and procedures, including preparing a sterile field and maintaining equipment before and after procedures.
Collect and prepare laboratory specimens, instruct patients or family members on sample and test collection, and complete point-of-care testing.
Perform clinic procedures, including EKGs, vision testing, bone density testing (DEXA), incentive spirometry, ear lavage, dressing changes and wound care, and staple removal.
Provide educational materials to patients as instructed by providers.
Communicate with patients about appointments, insurance forms, medical releases, and other documentation; monitor scheduling, respond to and refer telephone inquiries, answer patient inquiries, and maintain timely patient flow.
Arrange referral testing at other facilities or specialty care.
Accurately enter patient data into computer systems, including registration, medical record assignment, and visit creation; document observations, treatments, procedures, medications, and telephone conversations in the medical record.
Clean and maintain patient care areas, examination rooms, and equipment to ensure a sanitary, safe, and organized facility.
Travel between system facilities and off-site locations as needed.
Perform other duties as assigned.