MEDICAL ASSISTANT - PLANO

Salience Health•Plano, TX

6h•Onsite

About The Position

The Certified Medical Assistant (CMA) provides clinical and patient-care support to physicians and advanced practice providers in an outpatient clinical setting. The role includes rooming patients, obtaining and documenting patient information and vital signs, preparing patients for examinations and procedures, assisting providers, performing approved clinical and laboratory services, and supporting efficient patient flow and a positive patient experience. The CMA is expected to demonstrate professionalism, compassion, confidentiality, attention to detail, and adherence to clinical, safety, infection-control, and regulatory standards. The position involves frequent direct interaction with patients in examination rooms, clinical work areas, laboratory areas, and nursing stations. Work includes alternating between sitting and standing, frequent walking, and managing interruptions and changing priorities. Exposure may include blood, bodily fluids, communicable diseases, medications, cleaning and disinfecting agents, and other potentially hazardous materials. The role requires following applicable PPE, infection-control, OSHA, bloodborne-pathogen, laboratory, and workplace-safety procedures. It is classified as Light Work, with occasional exertion of up to approximately 25 pounds of force.

Requirements

High school diploma or GED required.
Current Certified Medical Assistant certification through AAMA, NCMA, or another nationally recognized certification accepted by the organization.
Current Basic Life Support (BLS) certification.
Completion of an accredited Medical Assistant program is preferred/required, consistent with organizational and applicable regulatory requirements.
Strong patient-service orientation and ability to interact compassionately and professionally with patients of diverse backgrounds.
Excellent verbal and written communication skills and strong interpersonal skills.
Attention to detail and accuracy in clinical documentation.
Ability to maintain strict patient confidentiality and comply with HIPAA and organizational privacy policies.
Working knowledge of medical terminology, vital signs, patient intake, infection control, and basic clinical procedures.
Basic computer proficiency and ability to learn and use electronic medical records and other clinical technology.
Ability to organize, prioritize, and complete multiple tasks in a fast-paced clinical environment with frequent interruptions.
Ability to work independently and effectively as part of a multidisciplinary team.
Ability to recognize and appropriately communicate changes in patient condition or abnormal findings to a provider.
Dependability, responsibility, punctuality, professionalism, sound judgment, empathy, and sensitivity to patients’ and coworkers’ needs.
Ability to follow written and verbal instructions, established protocols, and organizational policies and procedures.
Ability to maintain composure and professionalism with patients who may be anxious, upset, distressed, or experiencing discomfort.
Ability to safely perform clinical duties involving exposure to blood, bodily fluids, and potentially infectious materials.
Ability to safely meet the position’s physical requirements, with or without reasonable accommodation.
Ability to follow applicable infection-control, bloodborne-pathogen, OSHA, PPE, laboratory, and workplace-safety requirements.

Nice To Haves

Previous experience in a physician practice, outpatient clinic, specialty clinic, or similar clinical healthcare environment.
Minimum of 1–3 years of experience working as a Certified Medical Assistant in an outpatient, physician practice, specialty clinic, or comparable clinical setting.
Experience with electronic medical records and direct patient care.
Experience obtaining vital signs, rooming patients, preparing patients for provider examinations, collecting specimens, and performing routine clinical procedures.
Completion of an accredited Medical Assistant program, subject to organizational and applicable regulatory requirements.

Responsibilities

Greet, escort, and prepare patients for appointments and provider examinations.
Obtain and document vital signs, weight, chief complaints, medical history, medications, allergies, and other pertinent patient information.
Update and maintain accurate patient information in the electronic medical record.
Support providers in maintaining efficient patient flow and promptly communicate significant or abnormal findings.
Prepare, clean, disinfect, organize, and stock examination and treatment rooms, equipment, and supplies.
Assist providers with examinations, procedures, and treatments within the scope of training, certification, and applicable regulations.
Collect, identify, label, process, store, and prepare patient specimens for laboratory analysis as trained and authorized.
Perform routine laboratory tests and ancillary services within the scope of training and applicable regulations; maintain required laboratory logs, equipment records, controls, and calibration documentation.
Report laboratory results to providers and contact patients about results when specifically directed by a provider.
Prepare and administer medications and treatments as directed by providers and as permitted by applicable laws, regulations, certification, and organizational policies.
Provide provider-directed information to patients about medications, treatments, procedures, and follow-up instructions; document education and care in the medical record.
Provide patient samples as directed and accurately document them in the Sample Medication Log.
Complete annual wellness visits and health risk assessment processes according to established policies and procedures.
Complete required logs, reports, and clinical documentation in a timely manner.
Maintain patient confidentiality and comply with HIPAA, privacy, infection-control, safety, and other applicable requirements.
Perform other clinical and administrative duties as assigned by management or the provider.