Ophthalmic Assistant - Plano

Key-Whitman Eye Center•Dallas, TX

About The Position

The Ophthalmic Assistant works closely with physicians and clinical staff at Key-Whitman Eye Center to provide high-quality patient care in a fast-paced ophthalmology practice. The role obtains patient histories, performs diagnostic testing, documents clinical findings in the medical record, assists with procedures, and ensures patients receive clear instructions about their care and treatment plans. The position requires professional, patient-centered communication; attention to detail; and the ability to adapt to changing patient and clinic needs while managing multiple priorities. It also involves maintaining patient confidentiality and following established clinical and instrument-handling protocols.

Requirements

High school diploma or GED.
At least one year of medical, ophthalmic assistant, or ophthalmic scribe experience is preferred.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced, team-oriented environment.
Proficiency with EMR systems and general computer applications.
Strong organizational skills and attention to detail.
Knowledge of HIPAA regulations and patient privacy requirements.
Commitment to ongoing professional development and ethical patient care practices.
Ability to think quickly and adapt to changing patient and clinic needs.
Strong clinical and technical aptitude related to ophthalmic testing and procedures.
Ability to communicate effectively with patients, physicians, and team members.
Ability to maintain accuracy while managing multiple priorities.
Professionalism, discretion, and a patient-centered approach to care.

Nice To Haves

Associate degree or some college coursework.
JCAHPO certification.
CPR certification.
Bilingual or multilingual proficiency.

Responsibilities

Obtain and document accurate patient medical histories.
Perform lensometry and visual acuity testing.
Conduct ophthalmic diagnostic testing, including Humphrey Visual Field (HVF), Heidelberg Retina Tomograph (HRT), IOLMaster, Biopen testing, and basic fundus photography.
Perform functional ocular measurements, including color vision, BAT (Brightness Acuity Testing), Schirmer, and Amsler Grid testing.
Conduct accurate and repeatable refractometry.
Administer topical ophthalmic medications as directed.
Perform tonometry using Tonopen and/or applanation techniques.
Maintain, clean, and sterilize ophthalmic and surgical instruments according to established protocols.
Assist physicians with ophthalmic procedures, including instillation of punctal plugs.
Document physician findings, treatment plans, and recommended procedures in the electronic medical record (EMR).
Provide clear and professional post-operative instructions to patients following procedures.
Apply knowledge of basic ocular pharmacology, including commonly prescribed medications and their uses.
Ensure compliance with HIPAA regulations and patient confidentiality standards.
Support a positive patient experience through professional communication and customer service.