Medical Assistant (IN)_Health Center
About The Position
Under the supervision of the Health Center Manager, the Medical Assistant supports delivery of compassionate, high-quality reproductive and sexual healthcare through clinical and administrative duties. The role supports patients throughout their care journey, provides health education, assists with procedures, coordinates care, and contributes to efficient clinic operations and an inclusive, nonjudgmental patient experience. The position is based at Georgetown Healthcenter in Indiana. The schedule is set around health center needs; listed hours are Monday, Tuesday, Thursday, and Friday 8:30 a.m.–4:30 p.m., and Wednesday 9:00 a.m.–6:00 p.m. Health center hours are subject to change. This is a full-time, non-exempt position.
Requirements
- High school diploma or GED equivalent.
- Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent), or one year of direct Medical Assistant experience.
- Strong communication, organization, and customer service skills.
- Ability to work effectively in a fast-paced, team-oriented healthcare environment.
- Professionalism and commitment to ongoing training and development.
Nice To Haves
- Two or more years of experience in a healthcare or outpatient clinical setting.
- Experience with Electronic Health Record (EHR) systems.
- Knowledge of reproductive and sexual healthcare services.
- Bilingual language skills.
Responsibilities
- Provide compassionate, nonjudgmental, patient-centered care to people seeking reproductive and sexual healthcare.
- Respond to patient questions, requests, and concerns; coordinate services and referrals as needed.
- Educate patients about birth control methods, reproductive health services, and follow-up care.
- Provide educational materials and informed consent documentation, and refer patients to internal or community resources.
- Explain services and answer questions to help patients feel informed and respected throughout their visits.
- Prepare and maintain exam rooms for visits and procedures.
- Collect and document patient information, including health histories, vital signs, laboratory results, and visit details.
- Perform patient intake and rooming, assist clinicians, administer injections, and conduct laboratory testing under established protocols.
- Collect, process, package, and document laboratory specimens in accordance with agency, laboratory, and state requirements.
- Assist providers during procedures, including abortion care, vasectomies, colposcopies, LEEP procedures, STI testing, and other reproductive healthcare services.
- Coordinate patient referrals and follow-up care.
- Maintain accurate patient records and enter complete visit information into electronic systems.
- Communicate with providers, clinicians, and health center leadership to support efficient patient flow.
- Help resolve workflow challenges and identify opportunities to improve patient experience and clinic operations.
- Comply with HIPAA, OSHA, WISHA, CLIA, PPFA, and affiliate policies and procedures.
- Maintain a safe, clean, and organized clinical environment.
- Serve as a resource for team members and contribute to a collaborative workplace culture.
- Participate in staff meetings, trainings, and ongoing professional development; maintain required certifications, competencies, and assigned training.
- Support organizational initiatives, quality improvement efforts, and research projects as needed.
- Adhere to the organization’s code of conduct, policies, procedures, and protocols; demonstrate professionalism and support customer service standards.
- Present proof of a current flu shot before the first day of employment.
Benefits
- Medical, dental, and vision plans.
- Retirement benefits.
- Paid time off.
- Short- and long-term disability insurance.
- Life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
