Medical Assistant (IN)_Health Center

PPGNHAIK • Lafayette, IN

6d • $18 - $27 • Onsite

About The Position

The Medical Assistant works under the supervision of the Health Center Manager to support compassionate, high-quality reproductive and sexual healthcare. The role combines clinical and administrative responsibilities to support patients throughout their care, provide health education, assist with procedures, coordinate care, and help maintain efficient clinic operations. The Medical Assistant contributes to a welcoming, inclusive, nonjudgmental environment and an excellent patient experience while supporting accessible, equitable healthcare.

Requirements

• High school diploma or GED equivalent.
• Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent), or one year of direct Medical Assistant experience.
• Strong communication, organization, and customer service skills.
• Ability to work effectively in a fast-paced, team-oriented healthcare environment.

Nice To Haves

• Two or more years of experience in a healthcare or outpatient clinical setting.
• Experience with Electronic Health Record (EHR) systems.
• Knowledge of reproductive and sexual healthcare services.
• Bilingual language skills.

Responsibilities

• Provide compassionate, nonjudgmental, patient-centered care to people seeking reproductive and sexual healthcare.
• Respond to patient questions, requests, and concerns, and coordinate services and referrals as needed.
• Educate patients about birth control methods, reproductive health services, and follow-up care.
• Provide educational materials and informed consent documentation, and connect patients with internal or community resources.
• Explain services and support patients throughout their visits so they feel informed and respected.
• Prepare and maintain exam rooms for patient visits and procedures.
• Collect and document patient information, including health histories, vital signs, laboratory results, and visit details.
• Perform patient intake and rooming, assist clinicians, administer injections, and conduct laboratory testing according to established protocols.
• Collect, process, package, and document laboratory specimens in compliance with applicable agency, laboratory, and state requirements.
• Assist providers during clinical procedures, including abortion care, vasectomies, colposcopies, LEEP procedures, STI testing, and other reproductive healthcare services.
• Coordinate patient referrals and follow-up care.
• Maintain accurate patient records and enter complete visit information into electronic systems.
• Support patient flow through effective communication with providers, clinicians, and health center leadership.
• Help resolve workflow challenges and identify opportunities to improve patient experience and clinic operations.
• Comply with HIPAA, OSHA, WISHA, CLIA, PPFA, and affiliate policies and procedures.
• Maintain a safe, clean, and organized clinical environment.
• Serve as a resource for teammates and contribute to a collaborative, supportive workplace.
• Participate in staff meetings, trainings, and ongoing professional development.
• Maintain required certifications, competencies, and assigned training.
• Support organizational initiatives, quality improvement efforts, and research projects as needed.

Benefits

• Medical, dental, and vision plans.
• Retirement benefits.
• Paid time off.
• Short- and long-term disability insurance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED