Medical Assistant - Phlebotomy (HI)_Health Center

PPGNHAIK•Kahului, HI

8d•$17 - $26•Onsite

About The Position

Under the supervision of the Health Center Manager, the Medical Assistant - Phlebotomy supports the delivery of compassionate, high-quality reproductive and sexual healthcare. The role provides clinical, laboratory, and administrative support while helping patients have a welcoming, nonjudgmental, and patient-centered experience. The Medical Assistant works closely with providers and colleagues to coordinate patient care, support efficient clinic operations, perform laboratory services, and connect patients with care and resources. The position includes patient education and communication, phlebotomy and specimen handling, laboratory testing and quality control, assistance with clinical procedures, patient recordkeeping, and maintaining clean, safe clinical spaces. It also involves following applicable privacy, safety, infection prevention, laboratory, and organizational requirements, and participating in training, competency assessments, quality improvement, and other team initiatives. This is a full-time, non-exempt position at the Kahului Healthcenter. The listed schedule is Monday, Tuesday, Wednesday, and Friday from 8:00 AM to 4:00 PM, and Thursday from 10:00 AM to 6:00 PM. The schedule may be determined based on health center needs, and health center hours are subject to change. The role is eligible for PPGNHAIK benefits. Employees must provide proof of a current flu shot before their first day of employment.

Requirements

High school diploma or GED equivalent.
Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent), or one year of direct Medical Assistant experience.
Experience performing phlebotomy, specimen collection, and laboratory-related duties.
Strong communication, organization, and customer service skills.
Ability to work effectively in a fast-paced, team-oriented healthcare environment.
Provide proof of receiving a current flu shot before the first day of employment.
Adhere to the organization's code of conduct, policies, procedures, and protocols; demonstrate professionalism and support customer service standards.
Value continuous learning and seek ongoing training and development.

Nice To Haves

Two or more years of experience in a healthcare or outpatient clinical setting.
Experience working with Electronic Health Record (EHR) systems.
Knowledge of reproductive and sexual healthcare services.
Experience assisting with minor surgical and office-based procedures.
Bilingual language skills.

Responsibilities

Provide compassionate, nonjudgmental, patient-centered care to people seeking reproductive and sexual healthcare.
Respond to patient inquiries and coordinate services with appropriate team members and departments.
Answer questions, provide reproductive and sexual health education, and connect patients with internal and community resources.
Use knowledge of birth control methods and reproductive healthcare services to educate and support patients.
Provide educational materials, informed consent documentation, and follow-up resources.
Prepare patients for visits and procedures by collecting and documenting health information, vital signs, and visit-related data.
Perform phlebotomy, venipuncture, specimen collection, processing, packaging, and documentation according to agency, laboratory, and state standards.
Conduct laboratory testing, support quality control procedures, and maintain accurate records and logs.
Assist providers with abortion care (medication and procedural), vasectomies, colposcopies, LEEP procedures, STI testing, and other reproductive healthcare services.
Prepare, stock, clean, and maintain exam rooms and clinical spaces.
Follow universal precautions, infection prevention standards, sterile technique, and hazardous waste disposal procedures.
Maintain accurate patient records and enter complete visit information into electronic systems.
Support efficient patient flow by communicating with providers, clinicians, and health center leadership.
Identify and help resolve workflow challenges to support timely patient care and clinic operations.
Maintain compliance with HIPAA, OSHA, WISHA, CLIA, PPFA, and affiliate policies and procedures.
Ensure a safe, clean, and organized clinical environment.
Serve as a clinical resource and support collaborative teamwork within the health center.
Participate in staff meetings, ongoing training, competency assessments, and professional development opportunities.
Maintain required certifications, competencies, and assigned training.
Support organizational initiatives, quality improvement efforts, and research projects as needed.