Eaton Rapids - MEDICAL ASSISTANT

Sparrow•Eaton Rapids, MI

21h•Onsite

About The Position

The Medical Assistant provides general administrative and clinical assistance to physicians and nurses treating patients. The role prepares patients for examinations and procedures, assists clinicians with procedures, and may support preoperative or postoperative care for surgical patients. It also includes patient triage, appointment and surgery scheduling, communication about test results and prescriptions as directed, coordination with other healthcare professionals, insurance pre-certifications, and clerical support. The Medical Assistant prepares and cleans exam and procedure rooms, restocks supplies, cleans or sterilizes equipment, and reports unsafe conditions or equipment needing repair. The role requires timely documentation and adherence to hospital policies, compliance guidelines, and the organization’s mission, vision, values, and customer service initiatives. Other duties may be assigned.

Requirements

CPR/BCLS certification.
No prior work-related experience is required.
Completion of a Medical Assistant program, completion of an armed forces medic program, or six months of documented Medical Assistant experience in a similar clinic setting.
Knowledge of accrediting and regulatory standards and hospital policies related to patient care, including HIPAA confidentiality and JCAHO mandates.
Written and computer skills necessary to prepare required documentation.
Interpersonal skills to communicate effectively with patients, families, physicians, and other healthcare professionals.
Mental ability to complete documentation promptly, address patients’ and families’ concerns and emotional needs, and respond appropriately to stressful or emergency situations.
Physical ability to stand for prolonged periods, walk extensively, transfer, lift, reposition, and assist patients, and properly use equipment or devices needed to provide prescribed patient care.
Ability to use a keyboard as required to perform the essential duties of the job.
High School / GED education level.

Responsibilities

Prepare patients for physician visits and procedures by escorting them to exam or procedure rooms, obtaining vital signs and medical histories, updating patient information, cleaning wounds, removing sutures, changing dressings, explaining procedures, providing emotional support, and preparing patients for exams or procedures.
Assist physicians and nurses with patient procedures as directed.
May assist with preoperative and/or postoperative care for surgical patients.
Complete required documentation promptly and in accordance with Hospital policies.
Triage patients by providing information and assistance, scheduling appointments, calling in prescriptions, and notifying appropriate personnel of urgent or emergency situations.
Schedule surgeries, testing, and specialist appointments and complete associated documentation.
Contact patients about test results, additional testing, or new medications as directed by the physician.
Contact other physicians’ offices and healthcare professionals to exchange information and obtain referral authorizations.
Prepare and clean exam and procedure rooms, restock supplies, clean or sterilize equipment, and report unsafe conditions or equipment needing repair.
Perform clerical tasks in support of the department or practice.
Obtain insurance pre-certifications for appointments, procedures, tests, surgeries, medicines, and other services as required.
May transport patients to other areas within the Hospital.
Support and model the organization’s mission, vision, values, and customer service initiatives, and follow organizational policies, procedures, and compliance guidelines.
Perform other duties as assigned.