Medical Assistant/MA - Urgent Care

Fairview Health Services • Bloomington, MN

6d • Onsite

About The Position

Fairview is hiring a Medical Assistant to join its Urgent Care team in Bloomington, Minnesota. This is a 0.4 FTE position, equivalent to 32 hours per two-week pay period, and is not eligible for benefits. Urgent Care operating hours are Monday through Friday, 9:30 a.m. to 8:30 p.m., and Saturday, 8:30 a.m. to 5:00 p.m. The role requires day and evening shifts and every-other-weekend shifts. Evening and weekend hours receive shift differential compensation.

As a member of the care team, the Medical Assistant supports quality, patient- and family-centered care by performing clinical and team-support functions. The role gathers information and documents to support patient visits; follows policies, procedures, and practice guidelines; promotes teamwork; maintains complete, timely, and accurate clinical documentation; and looks for opportunities to improve processes and workflow.

Requirements

• Graduate of an accredited Medical Assistant program or an LPN program.
• Basic Life Support certification from the American Heart Association, Red Cross, or MTN.
• A clinical externship is required for non-certified Medical Assistant applicants with less than six months of Medical Assistant experience.

Nice To Haves

• Ambulatory care experience.
• AAMA certification.

Responsibilities

• Deliver care as delegated by the physician or authorized practitioner, or RN, to the assigned patient population or individual patient.
• Follow the patient’s plan of care and prioritize work based on acuity, available resources, patient and family preferences, and provider schedule in collaboration with the care team.
• Perform high- and low-risk technical procedures appropriate to the clinical setting, including medication administration, assisting with CPR and procedures, and potentially drawing lab samples.
• Recognize when approaches may need to vary based on age or cultural differences.
• Implement assigned aspects of the patient teaching plan and provide education based on the patient’s or caregiver’s learning needs.
• Document care in the medical record accurately and in a timely manner.
• Communicate compliance and concerns effectively to the delegating physician or authorized practitioner, or RN.
• Take action to assure continuity of care for assigned patients and respond appropriately to emergent situations.
• Function as a care team assistant as needed and communicate effectively with other healthcare team members.
• Communicate verbal and written information clearly, concisely, accurately, and in a timely manner, using approaches appropriate to patient and family needs.
• Respect and protect the confidentiality of information about patients, staff members, and Fairview business, sharing it only with those who need to know.
• Adjust care or service to reflect the developmental level and needs of the population served; partner with patients and caregivers in care and decision-making; and communicate respectfully.
• Ensure a safe and secure environment, individualize plans of care, and modify clinical interventions based on the population served.
• Continuously improve work processes, the work environment, and the patient experience by identifying workflow improvements, participating in meetings supporting initiatives, communicating appropriately with team members, and engaging in change.
• Adhere to relevant policies, procedures, and practice guidelines.

Benefits

• Although the position is not benefits-eligible, employees may participate in the Fairview 403(b) plan, earn Sick and Safe Time, and access earned wages early.
• Shift differential compensation for evening and weekend hours.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed