Medical Assistant - Marcus Autism Center - Diagnostics Team

Children's Healthcare of Atlanta

4d•Onsite

About The Position

The Medical Assistant supports the Marcus Autism Center Diagnostics Team with administrative tasks and the overall functioning of the clinic area, including organizing, ordering, and restocking supplies. The role supports all department disciplines by providing indirect and direct patient-care activities and may perform assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant. The Medical Assistant proactively supports safe patient care and a safe environment at Children’s Healthcare of Atlanta. Strong customer service skills are needed.

Requirements

One year of experience as a medical assistant, patient care technician, or equivalent, or completion of a Medical Assistant Externship at Children’s Healthcare of Atlanta.
High school diploma or equivalent.
Completion of a medical assistant training program from an accredited school, or emergency medical technician training, or hospital- or physician-office-based training as a patient care technician or equivalent.
Basic Life Support (BLS) certification within 30 days of employment.
Complete department-defined initial competencies within three months of employment.
Professional image and excellent communication, organizational, interpersonal, and teamwork skills.
Pass the Basic Windows Skill Assessment with a rating of 80% or higher within 30 days of employment.

Nice To Haves

One year of pediatric experience, including obtaining vital signs, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Responsibilities

Assist with basic patient care as assigned or directed by licensed professional personnel, applying age-appropriate standards, growth and development knowledge, infection control and body-substance precautions, patient-safety practices, and proper body mechanics.
Complete assigned tasks and orders from providers.
Perform intake and obtain accurate vital signs.
As directed, demonstrate competency in tasks that may include phlebotomy, simple medication or vaccine administration, spirometry testing, and radiographs under a physician’s direction.
Use organization and communication skills to prioritize, deliver, and document patient care.
Manage multiple concurrent tasks in a frequently stressful, fast-paced environment while maintaining customer service standards.
Serve as a liaison between patients and families and department staff by greeting them, explaining delays, relaying messages, and offering assistance or other services.
Perform administrative duties that support efficient clinic operations, including office opening and closing procedures, answering phones, maintaining waiting-room and patient-diversion materials, restocking complimentary beverages, and updating wait-time boards.
Comply with infection-control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrate competencies that incorporate age-specific guidelines for neonates, infants, early and late childhood, adolescents, adults, and all ages.