Medical Assistant - Urgent Care - Sand Springs South

Saint Francis Health System•Sand Springs, OK

5d•Onsite

About The Position

Assists providers in a Warren Clinic urgent care setting with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. Provides ancillary services and applies specialized knowledge or experience integral to the role. The position is ECB status, requiring a minimum number of worked hours per month as needed by the department, with limited benefit offerings. The role involves direct interaction with patients and customers, collaboration with healthcare professionals and staff, and frequent work with individuals at director level or above. The position requires independent judgment for minor decisions within established policies and protocols. It is designated as safety sensitive under Oklahoma law; marijuana testing consequences may apply even when an employee has a valid medical marijuana license.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient care experience within the last five years as the stated preferred alternative to program completion.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, and social history, and verify symptoms and interventions in the medical record.
Record services and diagnoses for completion of encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and related tasks according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medication orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain patient satisfaction and participate as an engaged team member.