Medical Assistant - Urgent Care - Sand Springs South

Saint Francis Hospital•Sand Springs, OK

About The Position

The Medical Assistant supports providers in patient examinations, diagnostic procedures, treatments, and care coordination to help deliver effective patient care and maintain patient satisfaction. The position also provides ancillary services and uses specialized clinical knowledge or experience as needed. This is an ECB status position requiring a minimum number of hours worked per month as needed by the department, with limited benefit offerings. It is located at Warren Clinic’s Urgent Care – Sand Springs South in Sand Springs, Oklahoma, and has been identified as safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of the program, one year of related clinical patient care experience within the last five years is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years, preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and other established processes.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medications orally and by intramuscular injection as directed by physician order.
Determine service eligibility and obtain authorization.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support patient satisfaction and participate as an engaged team member.