Medical Assistant - Urgent Care - FT - Days - $2,500 Sign on Bonus - Hollywood East

Memorial Healthcare

3d•Onsite

About The Position

The Medical Assistant performs routine clinical and administrative duties in support of an assigned area or office. Under the supervision of a physician, physician assistant, nurse practitioner, or nurse, the role assists with patient assessments and treatments, performs basic diagnostic procedures and specimen collection, and supports a positive patient experience. The position also handles patient communications, maintains clinical equipment and supplies, documents care, and performs administrative duties as assigned. The position is based in Hollywood, Florida, in an urgent care setting. For Physician Practices (MPG, MPC, and UCC), the employee must be willing to travel to other locations based on business needs; mileage reimbursement is provided. The role requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action.

Requirements

Graduate of an accredited EMT (Emergency Medical Technician) or Medical Assistant diploma program, possess Medical Assistant Registration or Medical Assistant Certification, or have six months of patient care experience.
Six months of patient care experience may be accepted in lieu of graduation from an accredited Medical Assistant or EMT program.
BLS credential from the American Heart Association or Red Cross, including the listed accepted certification or grace-period credential options.
Critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.
Ability to work in a stressful environment and take appropriate action.
Willingness to travel to other locations based on business needs for Physician Practices (MPG, MPC, and UCC).

Responsibilities

Perform basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray and room setup.
Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
Obtain and accurately document vital signs, height and weight, brief histories of current illness or injury, current medications, allergies, required screenings, and other pertinent information.
Round with patients in the practice to help ensure an excellent patient experience.
Manage and facilitate in-basket messages and patient phone calls.
Maintain medical equipment and supplies by reordering, stocking, cleaning and disinfecting per protocol, and troubleshooting; maintain examination areas.
Follow up on reported issues and assist with service recovery.
Review patient charts to ensure imaging is available and pertinent information is obtained before appointments.
Monitor and communicate changes in patient condition, document care provided, give discharge instructions, and follow up with patients as needed.
Recognize emergent situations and seek help.
Review and document social determinants and provide education and resources as needed.
Perform administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
Activate MyChart accounts and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.