About The Position

Under the supervision of a physician, physician assistant, nurse practitioner, or registered nurse, provides patient care to orthopedic patients. Assists with patient assessments and treatments, monitors and documents patient condition and care, and supports the delivery of an excellent patient experience. The role also includes diagnostic and specimen-collection procedures, patient communications, administrative duties, and maintaining examination areas, equipment, and medical supplies. The position requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action. The role is based in Pembroke Pines, Florida, and is listed as full-time, day shift, with a $2,500 sign-on bonus.

Requirements

  • Graduate of an accredited Registered Orthopedic Technology Program (ROT), or a Certified Medical Assistant or Emergency Medical Technician (EMT) program, or at least six months of patient care experience, or at least six months of experience as an orthopedic assistant and/or Medical Assistant.
  • Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Accredited program required.
  • BLS certification is required; accepted credentials listed include American Heart Association BLS e-Card, American Heart Association BLS non-e-Card, Grace-period BLS credential, or Red Cross BLS certification.

Responsibilities

  • Manages and facilitates in-basket messages and patient phone calls.
  • Performs basic diagnostic procedures and specimen collection, including phlebotomy and splint application, and sets up procedural trays and rooms.
  • Follows up on reported issues and assists with service recovery.
  • Reviews and documents Social Determinants and provides education or resources as needed.
  • Rounds with patients in the practice to ensure an excellent patient experience.
  • Activates MyChart accounts where appropriate and ensures connectivity for scheduled telehealth appointments, troubleshooting as needed.
  • Monitors and communicates changes in patient condition, documents patient care, provides discharge instructions, and follows up with patients as needed.
  • Recognizes emergent situations and seeks assistance.
  • Maintains equipment and medical supplies, including reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting.
  • Maintains examination areas.
  • Performs assigned administrative and clerical duties, including scanning, reception, scheduling, data entry, and patient registration.
  • Assists with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtains and accurately documents vital signs, height and weight, brief history of current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Reviews patient charts to ensure imaging is available and pertinent information is present for appointments.

Benefits

  • $2,500 sign-on bonus
  • Veteran’s Preference for former military, reservists, and military spouses, including widows and widowers.
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