About The Position

The Medical Assistant performs routine clinical and administrative duties in support of an assigned area or office. The role supports patient care in a urology practice by assisting with assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse. It also includes managing patient communications, maintaining clinical areas and supplies, documenting care, and helping ensure a positive patient experience. The position is full-time, primarily during the day, and based in Aventura, Florida. For Physician Practices (MPG, MPC and UCC), the employee must be willing to travel to other locations based on business needs; mileage reimbursement is provided. A $2,500 sign-on bonus is advertised. The role requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action.

Requirements

  • Graduate of an accredited Medical Assistant or EMT program, possess Medical Assistant registration or certification, or have six months of patient care experience.
  • BLS credential from an accepted provider or credential type: American Heart Association e-Card, American Heart Association RQI e-Card, American Heart Association non-e-Card certification, employee grace-period credential, or Red Cross certification.
  • Ability to apply critical thinking, communicate effectively, exercise decisive judgment, and work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
  • Willingness to travel to other practice locations based on business needs.

Responsibilities

  • Manage and facilitate in-basket messages and patient phone calls.
  • Perform basic diagnostic procedures and collect specimens, including phlebotomy; apply splints and set up procedure trays and rooms.
  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document vital signs, height and weight, brief history of current illness or injury, medications, allergies, required screenings, and other pertinent information.
  • Maintain medical equipment and supplies by reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting; maintain examination areas.
  • Round with patients in the practice to help ensure an excellent patient experience.
  • Follow up on reported issues and assist with service recovery.
  • Review patient charts to ensure imaging and other pertinent information are available for appointments.
  • Monitor and communicate changes in patient condition, document care provided, provide discharge instructions, and follow up with patients as needed.
  • Recognize emergent situations and seek help.
  • Review and document social determinants and provide education and resources as needed.
  • Perform administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
  • Activate MyChart accounts and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel to other practice locations
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