Medical Assistant - Ophthalmology
About The Position
The Medical Assistant/Ophthalmic Technician assists physicians in delivering high-quality eye care by performing diagnostic tests, documenting patient information, and supporting clinical procedures. The role involves direct patient interaction, accurate data collection, and coordination to support smooth clinic workflow. The technician performs vision assessments, ocular imaging, tonometry, and refractions; assists with minor procedures; and helps maintain a clean, safe, and organized clinical environment. Strong attention to detail, excellent communication skills, and a commitment to patient care are important.
Requirements
- High school diploma or equivalent.
- Excellent communication skills and a strong patient-first mindset.
- Familiarity with ophthalmic medical terminology and anatomy.
- Interest in a healthcare career and providing excellent patient care.
- Ability to commute to all office locations in Albany, Clifton Park, and Troy.
Nice To Haves
- 0–2 years of ophthalmology experience.
- Knowledge of EMR systems; experience with Modernizing Medicine (ModMed) is a plus.
- Interest in pursuing a Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) designation.
Responsibilities
- Explain the purpose of tests and procedures to patients and describe what to expect.
- Obtain comprehensive patient histories, including chief complaint, history of present illness, ocular and general medical history, family history, allergies, and medications.
- Escort patients from the waiting room, initiate testing, and communicate next steps while maintaining patient comfort and professionalism.
- Document accurately and consistently in paper and/or electronic medical record systems.
- Perform or assist with diagnostics, including OCT, IOL Master, topography, fundus photography (Optos), Humphrey Visual Field (HVF/HFA), pachymetry, refractions, Goldmann tonometry and/or iCare, and neutralizing glasses prescriptions.
- Scribe and accurately document clinical examinations.
- Maintain clinic flow by adjusting testing sequence and determining patient order based on clinic progression.
- Process medication refill requests and prior authorizations.
- Assist physicians with minor procedures as needed.
- Sterilize instruments and maintain required standards.
- Dispose of biohazardous materials and sharps safely and in accordance with regulatory guidelines.
- Clean, stock, open, and close examination and testing rooms.
- Communicate effectively with coworkers to support efficient workflow.
- Perform equipment calibration and quality checks, and arrange service when needed.
- Support and assist other staff members as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
