Medical Assistant, Ophthalmology

Eye Care Partners Career Opportunities•Overland Park, KS

4d•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for Stiles Eyecare Excellence in Overland Park, Kansas. The role supports an ophthalmologist by preparing patients for examinations and helping provide excellent patient care. The technician performs initial testing using ophthalmic equipment, gathers and records patient information, supports patient flow, and handles general office duties. The position is full-time, with offices open Monday through Friday from 8 a.m. to 5 p.m.; some earlier or later work may be needed, and the role requires a commitment to work over 40 hours to meet business needs. Training is offered, and current ophthalmic certification is preferred but not required.

Requirements

High school diploma or GED.
Favorable background-check result.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and a desire to learn and grow.
One year of related experience and/or training, or an equivalent combination of education and experience.
Ability to work over 40 hours to meet business needs.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Ability to interact courteously and professionally with employees at all levels.
Ability to adapt to change, show initiative, and contribute to a positive, team-oriented, patient-focused environment.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Working knowledge of eye anatomy, diseases, symptoms, and ocular medications.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
Provide exceptional, professional customer service and greet and thank patients courteously.
Practice urgency with patients’ time and the doctor’s schedule.
Comply with company policies and procedures, including HIPAA.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Record patient data in the Electronic Medical Record (EMR).
Observe pupils, muscles, visual acuity, and extraocular movements to check patients’ eye conditions.
Perform dilation, refraction, pressure testing, and diagnostic tests, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Perform general office duties and cleaning as assigned by the manager.