Medical Office Assistant-NYEE Ophthalmology

Mount Sinai Health System•New York, NY
•$19 - $23

About The Position

The Medical Office Assistant provides clinical and medical office support to physicians and surgeons, assisting with patient care and the administrative duties necessary to deliver quality patient care. The role includes supporting patient flow and examinations, assisting physicians with procedures, taking vital signs, communicating instructions to patients and families, and handling calls. Administrative work may include managing records and charts, processing orders and prescription refill requests for physician review, scheduling appointments or procedures, updating patient and insurance information, and performing pre-certification tasks. The assistant also supports supply management, examination-room preparation, sterilization, safety procedures, and required logs. Additional duties may include proficient phlebotomy and medical transcription.

Requirements

  • Certificate of Medical Assistant training or equivalent.
  • Venipuncture and EKG skills required.
  • Heartsaver Certification from the American Heart Association and/or BCLS.

Nice To Haves

  • Three to nine months of healthcare experience preferred.

Responsibilities

  • Assist with patient care, including venipuncture and/or EKGs, organizing patient flow, accompanying and assisting patients, collecting and processing specimens, performing point-of-care testing, and preparing for examinations.
  • Assist physicians with procedures, take vital signs, relay instructions to patients and families, and answer calls with pertinent information.
  • Perform clerical duties, including sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, and maintaining charts using the EMR or manual processes.
  • Enter orders into the EMR or prepare prescription refill requests for review and approval by the ordering physician.
  • Inventory, order, or restock medical supplies as applicable.
  • Set up examination rooms and instruments using required sterilization techniques and infection-control policies.
  • Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes as needed.
  • Check medication and supply expiration dates and dispose of expired items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Comply with personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Maintain medical charts, including filing operative reports, test results, and home-care forms.
  • May schedule surgeries or procedures or coordinate with the Surgical Coordinator to verify times, prepare charts, and prepare pre-admission and consent forms.
  • May perform proficient phlebotomy duties and medical transcription.
  • May schedule and register patients and update demographic and insurance information.
  • May maintain, adjust, and confirm patient office schedules.
  • May check, verify, and update insurance information using internal or web sources.
  • May perform and verify pre-certification for procedures.
  • Perform other duties as assigned.
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