Medical Office Assistant-NYEE Ophthalmology

Mount Sinai Health System•New York, NY

12h

About The Position

The Medical Office Assistant provides clinical and medical office support to physicians and surgeons, assisting with patient care and administrative duties needed to deliver quality care. Clinical duties may include venipuncture, EKGs, taking vital signs, preparing patients and examination rooms, assisting with procedures, collecting and processing specimens, conducting point-of-care testing, and relaying instructions to patients or families. The role also supports patient flow and responds to calls. Administrative work may include managing medical records and charts, obtaining reports and referral information, completing forms and requisitions, entering orders in the electronic medical record, and preparing prescription refill requests for physician review and approval. Depending on office needs, the assistant may schedule appointments or procedures, register patients, update demographic and insurance information, verify insurance and pre-certification, and assist with surgical coordination. The assistant maintains supplies, instruments, sterilization and logging processes, and medication and supply expiration checks. The role follows workplace safety, infection-control, and personal protective equipment requirements, and performs other duties as assigned.

Requirements

Venipuncture and EKG skills required.
Certificate of Medical Assistant training or equivalent.
Heartsaver Certification from the American Heart Association and/or BCLS.

Nice To Haves

Three to nine months of healthcare experience preferred.

Responsibilities

Assist with patient care, including venipuncture and EKGs, patient flow, rooming, mobility and dressing assistance, specimen collection and processing, point-of-care testing, and examination preparation.
Assist physicians with procedures, take vital signs, relay instructions to patients or families, and answer calls with relevant information.
Send and receive medical records; obtain laboratory, imaging, hospital, and referral information; complete forms and requisitions; and maintain charts and records.
Enter orders in the electronic medical record or prepare prescription refill requests for physician review and approval.
Inventory, order, and restock medical supplies as applicable.
Set up examination rooms and instruments using established sterilization and infection-control practices.
Maintain required logs, including those for medication refrigeration, point-of-care testing, sterilization, and crash carts.
Check medication and medical-supply expiration dates and dispose of items according to institutional policy.
Follow safety standards, legal requirements, and personal protective equipment requirements for exposure to blood and other potentially infectious fluids, disinfectants, radiation, and other hazards.
Maintain medical charts, including filing operative reports, test results, and home-care forms.
As needed, schedule surgeries or procedures, coordinate with the Surgical Coordinator, verify times with patients, and prepare charts, pre-admission materials, and consent forms.
As needed, perform phlebotomy, medical transcription, appointment scheduling and registration, patient demographic and insurance updates, schedule maintenance and confirmation, insurance verification, and procedure pre-certification.
Perform other duties as assigned.