Medical Assistant - Ophthalmology

SightMD Career•Yonkers, NY

16h

About The Position

SightMD is seeking a Medical Assistant to support physicians and help ensure a smooth patient flow through the clinic. The role includes assisting with patient intake, performing basic eye tests, maintaining accurate electronic health records, educating patients as directed by physicians, and supporting medication and laboratory-result workflows. The assistant also maintains exam rooms, equipment, supplies, and clinical safety standards, and contributes to administrative tasks and ongoing training. The position has a rotating schedule that includes days, evenings, and weekends and pays $22.00 per hour.

Requirements

High school diploma or equivalent.
One year of experience in a medical office or customer service environment.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and attention to detail.
Basic computer proficiency.
Strong interpersonal skills.
Ability to stand for long periods of time.

Nice To Haves

Certified Ophthalmic Assistant (COA) certification, or enrollment within twelve months of hire and completion within two years of hire.
Ophthalmic Scribe Certification (OSC).

Responsibilities

Greet patients and document their reason for visit, current symptoms, and relevant clinical information under supervision.
Keep patients informed during their visit and document follow-up notes in the electronic health record.
Perform basic eye tests before the physician’s examination and explain each test and its purpose.
Process prescription refill requests as directed by the physician and complete appropriate documentation.
Coordinate and obtain medication prior authorizations in accordance with insurance requirements.
Provide instructions on medication use and pre- and post-operative care as guided by the physician.
Communicate professionally and compassionately with patients throughout their visit.
Track, document, and promptly communicate laboratory results to physicians and patients.
Maintain clean and organized exam rooms and clinical areas.
Open and close exam rooms, including cleaning equipment, charging devices, and securing medical instruments.
Shut down and clean diagnostic testing equipment at the end of the day.
Assist with cleaning and preparing surgical instruments prior to sterilization.
Check and log daily medical refrigerator temperatures and monitor clinical supply expiration dates.
Maintain inventory levels and restock supplies as needed.
Follow clinic safety protocols and infection control procedures.
Assist with opening and closing the clinic, ensuring readiness and security.
Monitor and respond to work-related emails and use shared tools such as Google Drive for communication and updates.
Participate in training, webinars, and in-service sessions.
Safeguard patient privacy and maintain confidentiality in accordance with HIPAA.
Perform additional duties as assigned by the supervisor.