Medical Assistant | Full-Time | Singing River Medical Clinic - Ocean Springs

Singing River Health System•Ocean Springs, MS
•Onsite

About The Position

The Medical Assistant performs a reasonable scope of clinical and administrative tasks delegated by and under the direct or onsite supervision of a physician or intermediary personnel responsible for patient care management, including physician assistants, nurse practitioners, and registered nurses. The Medical Assistant also assists front office personnel as directed by the Practice/Office Manager. The role is based at Singing River Medical Clinics in Ocean Springs. The stated schedule is Monday through Friday, 7 a.m. to 6 p.m., and Saturday through Sunday, 8 a.m. to 5 p.m.; schedules may change according to hospital needs, including days off, shifts, or weekends. This description may not include every responsibility or requirement, and management may revise the job or assign other tasks.

Requirements

  • High school graduate or equivalent required.
  • At least one year of customer service experience performing registration, scheduling, and insurance verification required.
  • If certified as a CMA, hold certification or recognition from an accepted organization: AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP.
  • If certified as an RMA, hold certification from an accepted organization: AMT, AAH, or NAHP.
  • Maintain certification according to the certifying organization's standards.
  • Complete and maintain BCLS certification upon hire and/or transfer.
  • Complete appropriate-level de-escalation training by the end of position orientation, within 90 days.
  • Demonstrate strong written and verbal communication, speaking, and enunciation skills, including the ability to communicate in person and by telephone.
  • Demonstrate sound assessment and decision-making abilities, attention to detail, and the ability to multitask in complex situations, work under pressure, and meet deadlines.
  • Possess emotional stability conducive to working under high stress levels and the ability to maintain professional working relationships.
  • Possess superior customer service skills and professional etiquette.
  • Be proficient with computers and keyboarding, and able to use office technology such as telephones and fax machines, as well as MS Outlook and Word.
  • Be able to work the assigned schedule, with the understanding that days off, shifts, or weekends may change according to hospital needs.
  • Meet the role's physical demands, including frequent movement around the office and facility, occasional travel to another facility in the SRHS service area, repetitive hand and wrist motions, close visual work, and remaining active for extended periods.

Nice To Haves

  • Graduation from a Medical Assistant program accredited by ABHES or CAAHEP.
  • At least one year of experience as a Certified Medical Assistant.

Responsibilities

  • Perform delegated clinical and administrative tasks under the direct or onsite supervision of a physician or intermediary personnel responsible for patient care management.
  • Assist front office personnel as directed by the Practice/Office Manager.
  • Apply appropriate professional skills and clinical judgment to patients of all ages.
  • Maintain collaborative and respectful working relationships throughout Singing River Health System and with other organizations.
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