Medical Assistant - Singing River Orthopedics Clinic - Gulfport

Singing River Health System•Gulfport, MS
•Onsite

About The Position

The Medical Assistant (MA) performs a reasonable scope of clinical and administrative tasks delegated by and under the direct, onsite supervision of a physician and/or intermediary personnel responsible for patient care management, including physician assistants, nurse practitioners, and registered nurses. The MA also assists front-office personnel as directed by the Practice/Office Manager. The role requires appropriate clinical judgment and professional skills for patients of all ages, strong customer service, and the ability to use office technology. The position is at Singing River Orthopaedics in Gulfport and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The MA must maintain applicable certification and BCLS certification, and complete the appropriate de-escalation training by the end of the 90-day position orientation. The role reports to the Service Line Operations Coordinator and, as applicable, works under the direction of the physician responsible for patient care management. There are no supervisory responsibilities.

Requirements

  • High school graduation or equivalent is required.
  • At least one year of customer service experience performing registration, scheduling, and insurance verification is required.
  • If certified as a CMA, certification must be from an accepted organization: AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP.
  • If certified as an RMA, certification must be from AMT, AAH, or NAHP.
  • Maintain certification according to the certifying organization's standards.
  • Complete and maintain BCLS certification upon hire and/or transfer.
  • Complete the appropriate level of de-escalation training by the end of the 90-day position orientation.
  • Demonstrate strong written and verbal communication, customer service, professional etiquette, attention to detail, multitasking, and the ability to work under pressure and meet deadlines.
  • Demonstrate proficient computer and keyboard skills, including use of MS Outlook, Word, telephone, fax, and other office technology.
  • Be able to work assigned schedules, with the understanding that days off, shifts, or weekends may change according to hospital needs.
  • Meet the stated physical demands, including frequent movement around the office and facility, possible travel to another facility within the SRHS service area, repetitive keyboard use, and exposure to body fluids, sputum, and tissues.

Nice To Haves

  • Graduation from a Medical Assistant program accredited by ABHES or CAAHEP is preferred.
  • At least one year of experience as a Certified Medical Assistant is preferred.

Responsibilities

  • Perform clinical and administrative tasks delegated by and under the direct, onsite supervision of a physician or intermediary patient-care personnel.
  • Assist front-office personnel as directed by the Practice/Office Manager.
  • Apply appropriate clinical judgment and professional skills when working with patients of all ages.
  • Maintain required certification and BCLS certification, and complete appropriate de-escalation training by the end of the 90-day orientation.
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