Medical Assistant | Singing River Pediatrics Clinic - Gulfport

Singing River Health System • Gulfport, MS

2d • Onsite

About The Position

The Medical Assistant performs clinical and administrative tasks delegated by and under the direct or onsite supervision of a physician or intermediary personnel responsible for patient care management, including physician assistants, nurse practitioners, and registered nurses. The role also assists front office personnel as directed by the Practice/Office Manager. The position is at Singing River Pediatrics Clinic in Gulfport, with the location listed as Singing River Gulfport Hospital, and follows a Monday–Friday, 8:00 AM–5:00 PM schedule. The position reports to the Service Line Operations Coordinator and, as applicable, works under the direction of the physician responsible for patient care management. It has no supervisory responsibilities.

The role requires a high school diploma or equivalent. Graduation from an ABHES- or CAAHEP-accredited Medical Assistant program is preferred. A minimum of one year of customer service experience performing registration, scheduling, and insurance verification is required; one year of experience as a Certified Medical Assistant is preferred. CMA or RMA credentials must be from an accepted certifying organization, and certification must be maintained according to the certifying organization’s standards. BCLS certification must be completed and maintained upon hire or transfer. Appropriate de-escalation training must be completed by the end of the 90-day position orientation.

The work is moderately active and includes frequent movement around the office and facility, travel to another facility within the SRHS service area, repetitive computer and office-equipment use, and exposure to body fluids, sputum, and tissues that may carry infectious-disease hazards. The employee must be able to remain active for extended periods and work assigned schedules, which may change based on hospital needs. The position requires strong communication, customer service, computer, clinical judgment, decision-making, and multitasking skills, as well as the ability to work under pressure and maintain effective working relationships.

Requirements

• High school graduate or equivalent.
• At least one year of customer service experience performing registration, scheduling, and insurance verification.
• If holding CMA certification, certification must be from AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP.
• If holding RMA certification, certification must be from AMT, AAH, or NAHP.
• Maintain certification according to the certifying organization’s standards.
• Complete and maintain BCLS certification upon hire or transfer.
• Complete appropriate de-escalation training by the end of the 90-day position orientation.
• Demonstrate strong written and verbal communication, customer service, professional etiquette, attention to detail, multitasking, and decision-making skills.
• Be proficient in computer use and keyboarding, and able to use office technology, MS Outlook, and Word.
• Demonstrate appropriate clinical judgment and professional skills for a patient population of all ages.
• Be able to work under pressure, meet deadlines, maintain collaborative working relationships, remain active for extended periods, and work assigned schedules that may change according to hospital needs.
• Be able to perform the described moderately active work, including frequent movement, repetitive motions, and travel to another facility within the SRHS service area.

Nice To Haves

• Graduation from a Medical Assistant program accredited by ABHES or CAAHEP.
• At least one year of experience as a Certified Medical Assistant.

Responsibilities

• Perform clinical and administrative tasks delegated by and under the direct or onsite supervision of a physician or intermediary patient-care personnel.
• Assist front office personnel as directed by the Practice/Office Manager.
• Apply appropriate clinical judgment and professional skills to patients of all ages.
• Use computers and office technology, including telephones, fax machines, MS Outlook, and Word.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED