Medical Assistant - Singing River Orthopedics Clinic - Gulfport

Singing River Health System • Gulfport, MS

9d • Onsite

About The Position

The Medical Assistant performs a reasonable scope of clinical and administrative tasks delegated by and under the direct, onsite supervision of a physician and/or intermediary personnel responsible for patient care management. Intermediary personnel include physician assistants, nurse practitioners, and registered nurses. The Medical Assistant also assists front-office personnel as directed by the Practice/Office Manager. The role is based at Singing River Orthopaedics in Gulfport and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The position reports to the Service Line Operations Coordinator and, as applicable, works under the direction of the physician responsible for patient care management. It has no supervisory responsibilities.

Applicants must be high school graduates or have an equivalent credential. Graduation from an ABHES- or CAAHEP-accredited Medical Assistant program is preferred. CMA or RMA certification must be from an eligible certifying organization, and certification must be maintained according to that organization’s standards. BCLS certification must be completed and maintained upon hire and/or transfer. Appropriate de-escalation training must be completed by the end of the 90-day position orientation.

The role requires customer service experience involving registration, scheduling, and insurance verification. One year of experience as a Certified Medical Assistant is preferred. The work involves patient care and office activities, including computer and office-technology use, and may expose the employee to body fluids, sputum, and tissues that can carry infectious-disease hazards. Employees must be able to meet assigned schedules, which may change according to hospital needs, including changes to off days, shifts, or weekends.

Requirements

• High school graduate or equivalent.
• At least one year of customer service experience performing registration, scheduling, and insurance verification.
• If certified as a CMA, hold CMA certification from an eligible organization: AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP; maintain certification according to the certifying organization’s standards.
• If certified as an RMA, hold RMA certification from an eligible organization: AMT, AAH, or NAHP; maintain certification according to the certifying organization’s standards.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Complete the appropriate level of de-escalation training by the end of the 90-day position orientation.
• Demonstrate strong written and verbal communication, customer-service, and professional-etiquette skills.
• Be proficient with computers and keyboard use, office technology such as telephones and fax machines, MS Outlook, and Word.
• Demonstrate sound assessment and decision-making abilities, emotional stability, attention to detail, and the ability to multitask, work under pressure, and meet deadlines.
• Maintain collaborative and respectful working relationships.
• Be able to work assigned schedules, which may change based on hospital needs, including off days, shifts, or weekends.
• Meet the role’s physical and sensory demands, including moving about the office and facility, occasional travel to another SRHS facility, repetitive keyboard use, close visual focus, and remaining active for extended periods.

Nice To Haves

• Graduate of a Medical Assistant program accredited by ABHES or CAAHEP.
• At least one year of experience as a Certified Medical Assistant.

Responsibilities

• Perform clinical and administrative tasks delegated by and under the direct, onsite supervision of a physician or intermediary personnel responsible for patient care management.
• Assist front-office personnel as directed by the Practice/Office Manager.
• Apply appropriate clinical judgment and professional skills to patients of all ages.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED