Medical Assistant | Singing River Cedar Lake Clinic - Biloxi

Singing River Health System • Ocean Springs, MS

2d • Onsite

About The Position

The Medical Assistant performs clinical and administrative tasks delegated by and under the direct, onsite supervision of a physician and/or intermediary personnel responsible for patient care management, including physician assistants, nurse practitioners, and registered nurses. The role also assists front office personnel as directed by the Practice/Office Manager. The position is at Singing River Medical Clinics – Cedar Lake, with the listed location also referencing Singing River Ocean Springs Hospital. The scheduled hours are Monday through Thursday, 7:30 a.m. to 4:30 p.m., and Friday, 7:30 a.m. to 11:30 a.m. The Medical Assistant reports to the Service Line Operations Coordinator and works under the direction of the physician responsible for patient care management, as applicable. There are no supervisory responsibilities.

The role requires a high school diploma or equivalent. Graduation from an ABHES- or CAAHEP-accredited Medical Assistant program is preferred. Depending on whether the employee holds CMA or RMA status, certification must be from one of the listed recognized organizations and maintained according to the certifying organization’s standards. BCLS certification must be completed and maintained upon hire and/or transfer. Appropriate de-escalation training must be completed by the end of the 90-day position orientation.

The work is moderately active and includes sitting, frequent movement around the office and facility, and travel to another facility within the SRHS service area. It may involve negligible-force lifting, carrying, pushing, or pulling, repetitive hand and wrist movements while using office equipment, and exposure to body fluids, sputum, and tissues that may carry infectious-disease hazards. The employee must be able to remain active for extended periods, meet assigned schedules that may change to meet hospital needs, communicate effectively in person and by telephone, use a computer and office technology, and apply appropriate clinical judgment and professional skills to patients of all ages.

Requirements

• High school graduate or equivalent.
• At least one year of customer service experience performing registration, scheduling, and insurance verification.
• If certified as a CMA, hold CMA certification recognized by one of the listed certifying institutions: AAMA, NAHP, AMT, MedCA, NHA, NCCT, or NIHP.
• If certified as an RMA, hold RMA certification from one of the listed certifying institutions: AMT, AAH, or NAHP.
• Maintain certification according to the certifying organization’s standards.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Complete appropriate-level de-escalation training by the end of the 90-day position orientation.
• Demonstrate strong written and verbal communication, customer service, and professional etiquette.
• Demonstrate computer and keyboard proficiency and the ability to use office technology, including telephone, fax, MS Outlook, and Word.
• Demonstrate sound assessment and decision-making abilities, attention to detail, multitasking, emotional stability, and the ability to work under pressure and meet deadlines.
• Maintain collaborative and respectful working relationships with SRHS and other organizations.
• Be able to meet assigned schedules, which may change according to hospital needs, including changes to off days, shifts, or weekends.
• Meet the stated physical and sensory demands, including remaining active for extended periods and performing repetitive office-equipment use.

Nice To Haves

• Graduation from a Medical Assistant program accredited by ABHES or CAAHEP.
• At least one year of experience as a Certified Medical Assistant.

Responsibilities

• Perform clinical and administrative tasks delegated by and under the direct, onsite supervision of the physician or intermediary personnel responsible for patient care management.
• Assist front office personnel as directed by the Practice/Office Manager.
• Apply appropriate clinical judgment and professional skills to a patient population of all ages.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED