Receptionist | Singing River Surgical Clinic - Pascagoula and Ocean Springs

Singing River Health System•Ocean Springs, MS
•Onsite

About The Position

The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. The role helps facilitate patient care by carrying out receptionist responsibilities in a professional, efficient, and accurate manner. The position is based at Singing River Surgical Services in Ocean Springs and Pascagoula, with a Monday–Friday schedule of 8:00 a.m. to 5:00 p.m. The role reports to the Practice Administrator and does not supervise other staff.

Requirements

  • High school graduate or equivalent required.
  • Complete the appropriate level of de-escalation training by the end of position orientation (90 days).
  • Demonstrate strong written and verbal communication, speaking, and enunciation skills.
  • Demonstrate sound assessment and decision-making abilities, attention to detail, and the ability to multitask in complex situations, work under pressure, and meet deadlines.
  • Possess emotional stability conducive to dealing with high stress levels and maintain collaborative, respectful working relationships.
  • Possess superior customer service skills and professional etiquette.
  • Have proficient computer and keyboard skills and the ability to use office technology, including a telephone, fax, MS Outlook, and Word.
  • Demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages.
  • Meet the stated physical and sensory demands, including extended periods of activity, frequent movement around the office and facility, repetitive keyboard motions, and close visual and auditory tasks.

Nice To Haves

  • Experience in a clerical or secretarial role in a healthcare-related setting is preferred.

Responsibilities

  • Receive and assist patients and visitors.
  • Answer telephone calls and provide information in person and by telephone.
  • Organize appointments.
  • Carry out receptionist responsibilities professionally, efficiently, and accurately to help facilitate patient care.
  • Travel to another facility within the SRHS service area as required.
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