Front Desk Receptionist | Singing River Plastic Surgery Clinic

Singing River Health System • Gulfport, MS

4d • Onsite

About The Position

The Front Desk Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments. The role helps facilitate patient care by carrying out receptionist responsibilities in a professional, efficient, and accurate manner. The position is at Singing River Surgical Services in Gulfport and reports to the Practice Administrator. The schedule is Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 7:30 a.m. to 1:00 p.m. The role does not supervise other employees.

Requirements

• High school graduate or equivalent.
• Complete the appropriate level of de-escalation training by the end of position orientation, within 90 days.
• Demonstrate strong written and verbal communication skills, including the ability to receive and provide information in person and by telephone.
• Demonstrate customer service skills and professional etiquette.
• Have proficient computer skills, including keyboard proficiency, and the ability to use office technology such as telephones and fax machines, as well as MS Outlook and Word.
• Demonstrate sound judgment and apply appropriate professional skills when working with patients of all ages.
• Be able to work under pressure, meet deadlines, multitask in complex situations, and maintain attention to detail.
• Maintain emotional stability and collaborative, respectful working relationships.
• Be able to work assigned schedules, which may change to meet hospital needs, including changes to days off, shifts, or weekends.
• Meet the physical demands of the position, including moving about the office and facility, occasional travel to another facility within the SRHS service area, repetitive keyboard and hand motions, and periods of extended activity.

Nice To Haves

• Experience in a clerical or secretarial role in a healthcare-related setting.

Responsibilities

• Receive and assist patients and visitors.
• Answer telephone calls.
• Organize appointments.
• Carry out receptionist responsibilities professionally, efficiently, and accurately to help facilitate patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED