About The Position

Saltz Plastic Surgery & Saltz Spa Vitória is seeking a Front Desk Receptionist for a dedicated, non-clinical role focused on patient relationships, front desk operations, and exceptional service. The receptionist welcomes patients, answers calls and inquiries, and helps ensure every interaction is personal, polished, and professional. The role also supports VIP memberships, treatment packages, promotions, and loyalty programs by educating patients and assisting with enrollments and ongoing engagement. The receptionist coordinates appointments and patient flow, including scheduling, check-in and check-out, and payment processing. The position also involves maintaining patient information, invoices, reward points, inventory support, and administrative tasks across multiple computer systems, while communicating with teammates and contributing to a positive, professional workplace. Work is between Salt Lake City and Park City locations, and flexible availability and reliable year-round transportation are expected.

Requirements

  • Previous experience in luxury hospitality, customer service, or another client-facing environment.
  • Bubbly, outgoing, polished personality and excellent communication skills.
  • Strong organizational, multitasking, and computer skills, with exceptional attention to detail in a fast-paced environment.
  • Proactive, dependable team player who takes initiative, solves problems, and maintains a positive, professional attitude.
  • Flexible availability and reliable transportation year-round, including during winter weather, to travel between Salt Lake City and Park City locations.

Nice To Haves

  • Experience with membership programs or loyalty-based sales.

Responsibilities

  • Welcome patients warmly, answer calls, manage inquiries, and provide personal, polished, professional service.
  • Educate patients about VIP membership benefits, treatment packages, promotions, and loyalty programs, and support enrollments and ongoing engagement.
  • Coordinate appointments and patient flow, including scheduling, check-in, check-out, and processing payments.
  • Maintain patient information, invoices, reward points, and administrative records across multiple computer systems.
  • Support inventory-related tasks and maintain an organized, efficient front desk environment.
  • Anticipate patient needs, communicate important updates, and support daily team operations.
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