Front Desk Receptionist | Saltz Plastic Surgery

Cosmetic Physician Partners•Salt Lake City, UT

About The Position

Saltz Plastic Surgery & Saltz Spa Vitória is seeking a polished, outgoing Front Desk Receptionist to help deliver an exceptional patient experience. This dedicated, non-clinical role focuses on building patient relationships, supporting front desk operations, and providing warm, personal, professional service across the Salt Lake City and Park City locations. The receptionist welcomes patients, answers calls and inquiries, coordinates appointments and patient flow, and supports check-in, check-out, and payment processing. The role also promotes VIP memberships, treatment packages, promotions, and loyalty programs, and helps maintain accurate patient information, invoices, reward points, inventory support, and other administrative records across multiple computer systems. The successful candidate anticipates patient needs, communicates updates, and contributes to a positive and professional workplace.

Requirements

  • Previous experience in luxury hospitality, customer service, or another client-facing environment.
  • Excellent communication skills and a bubbly, outgoing, polished personality.
  • Strong organizational, multitasking, and computer skills, with exceptional attention to detail in a fast-paced environment.
  • A proactive, dependable team player who takes initiative, solves problems, and maintains a positive, professional attitude.
  • Flexible availability and reliable transportation year-round, including during winter weather, to work between the Salt Lake City and Park City locations.

Nice To Haves

  • Experience with membership programs or loyalty-based sales.

Responsibilities

  • Welcome patients warmly, answer calls, manage inquiries, and provide personal, polished, professional service.
  • Build patient relationships and explain VIP membership benefits, treatment packages, promotions, and loyalty programs.
  • Support membership enrollments and ongoing patient engagement.
  • Manage appointment schedules, patient check-in and check-out, payment processing, and daily front desk operations.
  • Maintain patient information, invoices, reward points, inventory support, and administrative tasks across multiple computer systems.
  • Anticipate patient needs, communicate important updates, support daily operations, and contribute to a positive, professional workplace.
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