Medical Assistant (MA) - Urgent Care

ConvenientMD • Worcester, MA

14d • $20 - $28 • Onsite

About The Position

ConvenientMD is hiring a Medical Assistant to help deliver high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role involves interacting with patients, supporting clinical workflows, documenting care, administering prescription medications under provider supervision where permitted, coordinating with the clinical team, and helping train new team members.

The role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month. Per-diem employees work four shifts per month, ideally one shift each week. Employees must be flexible to work nights, weekends, and holidays, travel for training, and, if needed, work at up to three other ConvenientMD locations within an hour of their primary clinic.

The position requires a high school diploma or GED, qualifying medical assistant certification and/or experience, and an accepted BLS certification. The listed hourly pay range is $20.22–$28.02 USD. ConvenientMD offers medical, dental, and vision coverage, company-paid short-term disability, optional pet insurance, a 401(k) match after one year, and other resources and discounts.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the applicable full-time, part-time, or per-diem schedule.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication and ability to build positive relationships with patients, team members, and stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Patient-focused, compassionate, proactive, trustworthy, and able to collaborate effectively as a team member.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns to support understanding of health status and treatment options.
• Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, with understanding of dosages, routes, and potential side effects.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED