Medical Assistant (Front & Back Office)

Private Medical•Miami Beach, FL

4d•Onsite

About The Position

Private Medical is hiring a temporary, full-time Medical Assistant to provide leave coverage for up to 7–8 months, ideally beginning in November or December. The position is based in Miami Beach, off Lincoln Road, and provides front- and back-office support in a personalized, non-hospital environment focused on hospitality, quality, safety, and member experience. The Medical Assistant works closely with physicians, nurses, and other care team members and may provide care at the office or during home visits. Nursing and PCA coverage is available during business hours. The schedule is Monday through Friday, five eight-hour shifts and 40 hours per week, excluding lunch, during traditional business hours. No weekends are required. The role requires strong English verbal communication; Spanish-English bilingual proficiency is preferred but not required. The hourly rate is $31.25–$34.62 based on experience. Effective January 1, 2027, staff positions will be hourly and non-exempt, with overtime eligibility under applicable law. Private Medical is a privately held, physician-led concierge medicine organization operating in California, New York, and Florida. Its teams coordinate with gynecologists, naturopathic medicine doctors, local specialists, medical centers, and specialists around the world to provide relationship-focused, evidence-based, longitudinal care to members and their families. The organization emphasizes hospitality, operational flexibility, reliable coverage, and continuous improvement informed by data and feedback.

Requirements

At least three years of relevant clinical experience.
Strong English proficiency, including verbal communication skills for effective communication with clients, colleagues, and other stakeholders.
Excellent interpersonal, verbal, and written communication skills, with a hospitality mindset and service orientation.
Ability to work independently with sound clinical judgment and collaborate effectively within a team.
Adaptability to changing priorities and operational needs while supporting coverage and member needs.
Positive, proactive, and professional demeanor, with strong organization and time-management skills.
Required immunization or proof of immunity for MMR, Hepatitis B, and Tuberculosis.
Advanced computer literacy, including proficiency with Apple products and electronic medical record workflows.
Ability to travel locally for home visits and access to reliable transportation.

Nice To Haves

Certified Phlebotomy Technician (CPT I) certification preferred.
Medical Assistant certification preferred.
Spanish-English bilingual proficiency preferred but not required.

Responsibilities

Support physician and nursing teams to promote patient outcomes and an excellent member experience, attending to both technical care and emotional needs.
Provide customized, hospitality-forward care through welcoming interactions, attentive listening, timely responses, and anticipation of member needs.
Prepare for and conduct home visits independently or alongside a nurse or physician, providing safe, professional, and reliable service.
Perform blood draws, EKGs, specimen collection, swabs, and routine and travel vaccinations within scope, following safety, infection-control, and labeling standards.
Document therapies, medications, and clinically relevant interactions accurately and in real time in the electronic medical record; keep entries complete, clear, and audit-ready.
Provide cross-coverage within Medical Assistant and phlebotomist scope during teammate leave or paid time off; support same-day appointment capacity and add-ons in line with coverage goals and schedules.
Communicate directly with members as needed, foster trust and continuity, and promptly escalate clinical concerns.
Maintain current knowledge of Standards of Practice, Private Medical workflows, and tools; contribute to reliable systems and team operations.
Use data and feedback to identify bottlenecks, suggest practical workflow improvements, and support continuous improvement.
Collaborate across disciplines and with automated tools or systems, performing tasks competently whether they are carried out by people or automation.
Perform other assigned duties, including clinical inventory and office administrative support.