Medical Assistant (FGP) - Brooklyn, Medical Arts Pavilion

NYU Langone Health • Brooklyn, NY

3d • Onsite

About The Position

NYU Grossman School of Medicine is hiring a Medical Assistant to assist physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes preparing patients and examination rooms, validating patient identifiers, recording vital signs, collecting and processing blood and other specimens, and performing point-of-care tests. It also involves administrative support such as scheduling, phone calls, data entry, handling electronic messages, and documenting patient encounters in EPIC. The Medical Assistant helps maintain patient flow, room cleanliness, infection-control standards, clinical supplies and equipment, and accurate patient records. The role promotes a positive patient experience and supports continuity of care by coordinating with clinical and administrative colleagues and escalating clinical concerns to an RN or provider. The position is with NYU Langone Health’s Faculty Group Practice in Brooklyn at the Medical Arts Pavilion.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current medical assistant certification from a nationally recognized accredited institution at hire (such as AAMA, AMT, NCCT, or NHA).
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of an additional language.

Responsibilities

• Escort patients to exam rooms and help maintain patient flow through exam and treatment areas.
• Clean and stock exam rooms, treatment areas, supply closets, and equipment; replenish supplies as needed.
• Measure and record patient vital signs and complete intake and other tests within the defined scope of practice.
• Validate patient identity and medical-record information, including name and date of birth.
• Collect, process, handle, and escort blood and other specimens according to organizational policies and procedures.
• Perform point-of-care tests, including EKG, glucose testing, pregnancy testing, and urinalysis, in accordance with policy and documented competency requirements.
• Prepare patient encounters by ensuring relevant information is current, including bloodwork, radiology images, medications, and medical history.
• Review and import pre-visit information, outside information, and patient history before provider encounters.
• Update patient records and histories in EPIC, including vital signs and immunization, medical, and surgical histories; scan or upload diagnostic reports and link them to associated orders when required.
• Assist physicians with patient intake and accurately transcribe and document dictated histories, examination findings, diagnoses, symptoms, follow-up instructions, prescriptions, and orders.
• Assist physicians with procedures and procedure setup when needed for the specialty.
• Answer and handle appropriate patient calls, document communications, respond to inbasket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals in coordination with clinical and administrative personnel.
• Communicate the functionality and purpose of MyChart and ensure appropriate translation services or equipment are available before visits.
• Follow equipment and specimen logbooks, clinical safety measures, downtime procedures, infection-control standards, privacy requirements, and other FGP standards.
• Clean and sterilize designated equipment according to organizational policy and documented competency requirements.
• Complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPPA compliance.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, anticipating needs, resolving or escalating concerns, and collaborating with colleagues and site management.
• Share opportunities to improve patient experience and access with appropriate leadership, and collaborate with Patient Access Center and Central Billing Office teams.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED