About The Position

The Medical Assistant supports the delivery of healthcare and patient care management in a clinical capacity, splitting responsibilities between the front and back office. Daily duties are based on the practice’s needs. The role helps ensure efficient patient visits, maintains accurate medical records, assists physicians with testing and treatment, and keeps clinical areas and equipment clean, stocked, and ready for use.

Requirements

  • Graduation from a Medical Assistant Program or an accredited Nursing Program, or certification or registration as a Medical Assistant. Associates hired prior to 2018 are grandfathered from the educational and/or certification requirements.

Responsibilities

  • Provide and delegate patient care for facility clients in accordance with applicable standards and guidelines, recognizing normal and abnormal parameters that may indicate risk.
  • Respond to telephone calls and triage appropriately; reassure patients and provide accurate teaching and direction.
  • Support efficient delivery of healthcare throughout patient visits; initiate patient contact and prepare patients for examination.
  • Obtain and document vital signs, weight, age, temperature, blood pressure, pulse, respiratory information, history, and chief complaint.
  • Observe patients with abnormal signs or symptoms, communicate their condition to the physician, and document observations in the medical record.
  • Ensure patients understand physician instructions at discharge.
  • Complete, update, and maintain accurate medical records, including documenting charges in the electronic medical record for billing.
  • Assist with testing and treatment procedures under physician supervision, including applying splints and dressings and following physician orders.
  • Assist with sample medications and medication logs; arrange and administer necessary patient testing or admission; obtain required referrals; retrieve test results and notify patients.
  • Assist physicians in preparing for minor surgeries and physicals; obtain appropriate consent before invasive procedures or immunizations.
  • Distribute patient education materials, assist with patient instruction, and confirm patient understanding of treatment and medication use.
  • Perform prescribed laboratory tests and treatments and assist in maintaining the laboratory log.
  • Stock, maintain, and organize supplies, equipment, and patient education materials in clinical care areas and exam rooms.
  • Keep exam rooms clean, organized, and free of waste according to cleaning protocol; ensure instruments are sterile and equipment is in working order.
  • Perform other duties as assigned; duties and responsibilities may change with or without notice.
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