Medical Assistant Primary Care at Home Program

Northwestern Memorial Healthcare • Wheaton, IL

3d • $19 - $26

About The Position

This Medical Assistant role supports Northwestern Medicine’s Primary Care at Home program, bringing care to patients who may have difficulty accessing clinic-based services. Working alongside a provider, the Medical Assistant helps care for approximately 5–6 patients per day in private homes, assisted living communities, and group homes across the Delnor and CDH service areas. The position combines hands-on clinical support, specimen collection and processing, and driving a company fleet vehicle. When not traveling with a provider, the Medical Assistant works in the office supporting the nursing team with tasks such as medication ordering and in-basket work.

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing administrative functions. The role is responsible for maintaining safe and clean patient-care areas, promoting patient satisfaction through professional interactions, and safeguarding patient confidentiality. The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, and regulatory and accreditation standards.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of meeting candidate eligibility requirements to take an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
• Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts, and acknowledge during onboarding that certification must be attained within six months as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification, or willingness to obtain BLS within a specified timeframe.
• Zero to two years of experience in a relevant role.
• Strong computer skills.
• Valid driver's license and a good driving record at hire and annually.
• Ability to travel to various work locations and assist with homebound patient care.
• Excellent communication and interpersonal skills, attention to detail, and ability to work in a fast-paced environment.
• Manual skill and hand-eye coordination for clinical procedures.
• Ability to work effectively as part of a team.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Escort patients to exam rooms, confirm identity using two identifiers, and prepare patients for examination.
• Obtain accurate vital signs and document the reason for visit; update or confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to maintain efficient patient flow.
• Assist practitioners with procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
• Collect, prepare, and process laboratory specimens for analysis.
• Disinfect and sterilize instruments and equipment, stock exam rooms, participate in environmental safety rounds, and follow office opening and closing procedures.
• Maintain vaccine and medication inventory; monitor equipment and instruments; assist with ordering supplies and properly dispose of expired items.
• Communicate professionally and effectively with patients and the patient-care team, in person and by phone; accept delegated responsibilities, assist colleagues, and participate in staff meetings.
• Drive providers to homebound patients at their residences and travel to assigned work locations.
• Maintain the fleet vehicle by keeping it clean and supplied with medical items and assisting with car washes, gasoline, and routine maintenance coordination.
• When not traveling with a provider, support the nursing team with tasks such as medication ordering and in-basket work.
• Perform delegated procedures common to the specialty area and other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED