Medical Assistant - $1,000 Sign-on Bonus

ChenMed•Mount Airy, NC
•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary depending on the center’s size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a physician-led care team focused on providing comprehensive primary care to a specific patient population. The role includes supporting patients through examinations, routine procedures, health coaching, and communication with clinicians. It also involves maintaining supplies and equipment, documenting care accurately, and helping ensure timely patient flow. Local and/or regional travel of up to 10% may be needed to cover other centers. Evening, weekend, or holiday work may be needed. The posted base pay range is $17.00–$24.26 per hour. Final compensation depends on factors including experience, education, geographic location, and other relevant factors. The position may also be eligible for bonuses or commissions. The posting advertises a $1,000 sign-on bonus. ChenMed describes itself as family-owned and physician-led, focused on improving healthcare for seniors. It mentions compensation, comprehensive benefits, career development, advancement opportunities, and work-life balance; further employee-benefit details are linked in the posting.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
  • BLS for Healthcare Providers certification.
  • Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
  • Strong oral and written communication, time-management, and organizational skills.
  • Ability to collaborate effectively with physicians, clinicians, and other team members.
  • Problem-solving mindset focused on patient needs and team goals.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other office software.
  • Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
  • Ability to remain calm in busy or stressful situations.
  • Ability and willingness to travel locally and/or regionally up to 10% of the time to assist at other centers as needed.
  • Fluency in spoken and written English.
  • Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

  • Experience working with geriatric patients.
  • Experience with an EMR system.

Responsibilities

  • Measure and record patient vital signs and document patient interviews and medical histories.
  • Catalog and communicate patient needs to the PCP, clinician, specialist, and/or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the PCP, clinician, specialist, and/or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for the physician.
  • Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined patient group and follow up with coached patients via weekly calls.
  • Perform other duties as assigned and modified at the manager’s discretion.

Benefits

  • $1,000 sign-on bonus.
  • The posting mentions comprehensive benefits, but does not specify the benefit offerings.
  • Career development and advancement opportunities.
  • Work-life balance.
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