Medical Assistant - Sign On Bonus $1,000

VIPcare•Merritt Island, FL

About The Position

The Medical Assistant is a clinical role responsible for administrative and clinical tasks, including maintaining patient records, preparing patients and rooms for examination, assisting physicians, and performing front-desk duties. This safety-sensitive position involves direct patient care and medication administration. The Medical Assistant reports to the Office Manager (or similar role), provides physician support services, and helps deliver positive patient experiences. VIPcare specializes in primary care for patients age 65 and older and emphasizes patient care, outcomes, and 5-star service.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a Medical Assistant.
Working knowledge of common prescription medications used to treat conditions and diseases affecting the assigned patient population.
Basic computer skills, including familiarity with electronic medical records.
Excellent telephone and switchboard etiquette.
Proficiency with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration.
Full range of body motion, manual and finger dexterity, and eye-hand coordination, including the ability to handle and transfer patients.
Ability to stand, walk, push, bend, kneel, reach at arm's length and overhead, and sit or stand for prolonged periods in a clinic.
Ability to lift and move patients and medical equipment as needed and lift or carry up to 15 pounds.
Corrected vision and hearing within the normal range.
Ability to operate a computer and telephone.
Must have own means of transportation.
Ability to handle data confidentially, work cross-functionally and independently with minimal supervision, and communicate effectively with patients, providers, health plans, and internal and external stakeholders.
Strong organizational, time-management, multitasking, interpersonal, presentation, written communication, verbal communication, critical-thinking, and problem-solving skills, with attention to detail.
Results-oriented approach focused on quality execution and delivery.
Appreciation of cultural diversity and sensitivity toward target patient populations.

Nice To Haves

Completion of an accredited Medical Assistant program; RMA or CMA.
CPR certification.
IV Start Certification.
Phlebotomy experience, including knowledge of collection methods and testing such as bleeding times, donor blood collection, bedside testing, and specimen preparation.
Knowledge of medical coding.
Knowledge of HIPAA.
Knowledge of OSHA.

Responsibilities

Greet and prepare patients for provider examinations by obtaining patient and medical histories, chief complaints, medications, allergies, and preventive-care information; take and document vital signs in the electronic medical record.
Assist providers with examinations, treatments, procedures, and other requested clinical tasks.
Maintain complete, detailed patient records in the EMR in accordance with center policy, including services rendered, test results, and supplies used.
Perform front-desk operations, including answering phones, greeting patients, scheduling appointments, responding to routine inquiries, triaging calls, and assisting with check-in and check-out.
Explain treatment procedures, medications, diets, and provider instructions to patients.
Complete patient calls for care coordination, medication and appointment reminders, and transitional care management, documenting telephone encounters.
Support providers and patients during procedures by handing instruments or equipment to the physician as directed.
Clean and sterilize instruments and equipment after use and dispose of contaminated supplies.
Administer oral and injectable medications; irrigate eyes and ears; dress and bandage wounds and incisions; start and monitor IV infusions; and assist with procedures as requested.
Perform in-office diagnostic tests, including eye exams, electrocardiograms, oxygen administration as ordered, pulse oximetry, peak flow, and inhalation treatments.
Perform CLIA-waived laboratory tests and related quality controls; maintain lab logs; perform PT/INR and glucose testing.
Draw blood and process specimens for send-out.
Provide patient education as directed by the provider.
Assist with referrals, prescription medication management, and inbound and outbound telephone calls.
Monitor and maintain supplies, medications, and pharmaceutical inventory; place orders as requested.
Assist with onboarding and training new Team Members.
Perform additional duties as assigned.