Medical Assistant, Full-Time

American Family Care • Irondale, AL

3d

About The Position

American Family Care’s Medical Assistants combine clinical care, patient service, front-desk responsibilities, and insurance verification to help clinics operate smoothly. In this fast-paced urgent care setting, the role supports patients throughout their visit, from triage and testing to financial explanations and discharge instructions, while helping ensure accurate documentation and payment processing. Medical Assistants also contribute to team coordination, clinic compliance, and infection-control practices. The work environment includes prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, occasional lifting of up to 25–30 pounds, evening and weekend shifts, and floating to nearby centers as needed.

Requirements

• Completion of an accredited Medical Assistant program.
• Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1 year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
• EMR proficiency.
• Proven venipuncture and specimen-collection skills.
• Ability to pass a drug screen and criminal background check as a condition of employment.
• Full availability, including the ability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

• Urgent care or emergency room experience is highly valued.
• Experity EMR experience is preferred.
• Comfort with payer portals such as Waystar.

Responsibilities

• Greet and triage patients, and collect vital signs and medical histories.
• Perform venipuncture and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients and verify insurance eligibility.
• Determine patient financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
• Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and address concerns with empathy and professionalism.
• Participate in daily huddles and maintain compliance logs, including crash-cart and refrigerator-temperature logs.
• Support infection-control and HIPAA standards.
• Work evenings and weekends and float to nearby centers as needed.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Advancement opportunities; benefits and advancement opportunities vary by full-time, PRN, or part-time status.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed