Medical Assistant (MA) - Urgent Care

ConvenientMD • Brockton, MA

13d

About The Position

ConvenientMD is hiring a Medical Assistant to support high-quality patient care and smooth clinic operations in its urgent care setting. The role involves welcoming patients, answering questions about conditions and treatment, explaining prescribed medications and offering guidance on preventive care and follow-up. Medical Assistants conduct preliminary triage, take vital signs and medical histories, perform phlebotomy, assist with minor procedures, and document information in electronic health records in compliance with privacy regulations. In New Hampshire and Maine, the role may also administer prescription medications under licensed-provider supervision and in accordance with state requirements. The Medical Assistant coordinates with providers and clinical colleagues, contributes to discharge planning, and supports training new clinic team members.

The position requires three 12-hour shifts per week for full-time employment, including at least four weekend shifts per month. Availability for nights, weekends, and holidays is required. The employee may need to work at other ConvenientMD locations within an hour of the primary clinic and travel within that distance for training shifts. The posting also describes part-time and per-diem schedules.

The listed hourly pay range is $20.22–$28.02 USD. ConvenientMD describes a collaborative workplace focused on professional growth and belonging.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work three 12-hour shifts per week for full-time employment, with at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts within one hour of the primary clinic.
• Compassionate, authentic, patient-focused approach and ability to contribute to a welcoming community.
• Proactive, confident written and verbal communication skills.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-oriented approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare, and follow-up care; address their questions and concerns.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.
• Work required 12-hour shifts, including the stated weekend availability, and travel to other locations or training shifts when needed.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED