Medical Assistant - Primary Care

Great Lakes Bay Health Centers • Saginaw, MI

4d • Onsite

About The Position

The Medical Assistant - Primary Care provides patient preparation and clinical support, safety-focused care and documentation, care coordination, quality improvement support, and maintenance of the clinical environment. The role rooms patients, obtains and documents vital signs and intake information, updates histories, reconciles medications, and prepares exam rooms. It assists providers and nursing staff with examinations, procedures, testing, treatments, and other assigned clinical work, while supporting patient comfort and safety.

The Medical Assistant performs protocol-based testing and medication administration within scope, documents care in the EHR, communicates results as directed, reinforces provider education, and follows privacy and infection-control standards. The role collaborates with patients, caregivers, providers, nurses, care coordinators, front-office staff, and other departments to support coordinated care, referrals, follow-up, and outreach. It also contributes to quality initiatives and reporting, maintains equipment and clinical areas, completes assigned logs and quality-control processes, and participates in ongoing professional development and team activities.

The position requires completion of a Medical Assistant program and current BLS certification. No experience is required. The job is full-time or part-time with flexible and varied hours; telecommuting is unavailable. Limited travel within the service area may be required. Certified, registered, or licensed Medical Assistants hired for the position are eligible for a $500 signing bonus.

Requirements

• Completion of a Medical Assistant program, with evidence of training in clinic procedures and duties.
• Basic Life Support (BLS) certification.
• Basic knowledge and skills appropriate to education and training.
• Telephone and computer skills.
• Flexibility in accepting work assignments.
• Ability to seek and utilize supervision appropriately.
• Ability to communicate effectively with a diverse patient population and demonstrate professional interpersonal communication skills.
• Ability to function as a committed and reliable team member.
• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to lift, carry, push, and pull up to 25 pounds frequently in performing essential duties.
• Consistent attendance is required.

Nice To Haves

• One year of experience in a medical setting.
• Bilingual English/Spanish.

Responsibilities

• Room patients respectfully and obtain and document vital signs, height, weight, intake information, visit reasons, and updated histories in the EHR.
• Perform medication reconciliation according to protocol.
• Prepare exam rooms, equipment, and supplies before provider entry.
• Assist medical and nursing providers with physical and gynecological exams, minor procedures and sutures, wound care, LARC procedures, EKGs, nebulizer treatments, audiology/tympanometry, and other assigned procedures.
• Provide supportive communication during procedures to promote patient comfort, safety, and understanding.
• Prioritize patient safety, promptly escalate abnormal findings, work within scope of practice, and seek clarification when uncertain.
• Perform CLIA-waived testing, including hemoglobin, blood glucose, urinalysis, strep, and mono testing, according to protocol.
• Prepare and administer ordered medications, including immunizations, within scope of practice.
• Document patient care accurately and promptly in the EHR and communicate provider-directed laboratory and diagnostic test results according to policy.
• Reinforce provider education and use teach-back methods when appropriate.
• Follow infection-control and equipment-safety standards and maintain patient privacy and dignity.
• Communicate with patients, families, and caregivers and serve as a liaison between patients and the interdisciplinary care team.
• Collaborate with providers, nurses, care coordinators, front-office staff, and other departments to support coordinated care.
• Schedule in-house procedures, initiate outside referrals, and participate in referral tracking, follow-up, and care coordination.
• Communicate status updates to providers and care team members according to protocol.
• Participate in quality improvement initiatives, workflow improvement, metric monitoring, huddles, and staff meetings.
• Support accurate documentation and data entry for UDS, HRSA, and organizational reporting; identify care gaps and assist with outreach and follow-up.
• Maintain clean and disinfected exam rooms and clinical work areas.
• Complete assigned refrigerator/freezer temperature logs, medication and supply expiration checks, and CLIA quality-control processes.
• Maintain and appropriately use clinical equipment, report malfunctions, enter appropriate orders for completed testing and health maintenance measures, and assist with desktop and workflow functions as assigned.
• Maintain BLS certification and any applicable certification in good standing; pursue professional development and skill validation.
• Seek supervision appropriately, function as a reliable team member, and support a culture of safety, teamwork, respectful communication, and continuous growth.
• Participate in team meetings, fill in for other staff as qualified and needed, assist the Center Manager, Nurse Manager, or Primary Care Coordinator as necessary, and perform other assigned duties.

Benefits

• $500 signing bonus for certified, registered, or licensed Medical Assistants hired for the position.
• Travel reimbursement consistent with GLBHC policy when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed