PRN Medical Assistant needed @ Smithfield Fidelity Clinic

Crossover Health•Smithfield, RI

20h•$25 - $32•Onsite

About The Position

Crossover Health is a national, team-based medical group focused on wellbeing and prevention. Its Primary Health model combines primary care, physical medicine, mental health, health coaching, care navigation, and other services, delivered in person, virtually, and through asynchronous messaging. The Medical Assistant helps create an exceptional patient experience by providing professional, hospitable service to clinic guests and supporting clinicians with patient care. The role also supports clinic operations, including supply management, appointment scheduling, and communications.

Requirements

Graduate of an accredited medical assistant or surgical technician program.
At least 2 years of comparable clinical back-office medical assistant experience.
Current Basic Life Support (BLS) certification.
Ability to stand, walk, and sit for extended periods; occasionally lift and carry items weighing up to 50 pounds; demonstrate manual and finger dexterity and hand-eye coordination; and perform a full range of body motion, potentially including handling and lifting patients.
Corrected vision, hearing, and speech within normal ranges, with the ability to communicate effectively with patients and team members.

Nice To Haves

Excellent computer skills and familiarity with Microsoft products.
Reading, writing, and excellent oral proficiency in English.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Ability to work as a key team member.
Comfort and efficiency with multitasking, issue resolution, and conflict management.

Responsibilities

Provide clinic guests with hospitality and professionalism, accommodating special requests whenever possible.
Resolve customer complaints and answer questions about clinic services and hours of operation.
Take medical histories, measure patient vitals, and gather other pertinent information to assist clinicians with patient care.
Manage inventory, order supplies, and replenish medical supplies and materials.
Administer medications, including injections, within scope of practice.
Operate a multi-line phone system, answer calls professionally, schedule appointments, respond to email, and ensure effective communication.
Perform other duties as assigned.