Medical Assistant PRN As Needed @ Fidelity Westlake Clinic

Crossover Health • Westlake, TX

6d • Onsite

About The Position

The Medical Assistant is a key part of delivering Crossover Health’s patient experience. The role provides clinic guests with exceptional hospitality and service, helping ensure they feel welcomed and supported from the moment they enter the clinic and extending that service beyond the clinic. The position supports clinicians by collecting patient histories and vital signs, providing medications within scope of practice, and assisting with clinic operations and communication.

Requirements

• Graduate of an accredited medical assistant or surgical technician program.
• At least 2 years of comparable clinical back-office medical assistant experience.
• Current Basic Life Support (BLS) certification.

Nice To Haves

• Excellent computer skills and familiarity with Microsoft products.
• Reading, writing, and excellent oral proficiency in English.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Proven organizational and interpersonal skills, with the ability to work as a key team member.
• Comfort and efficiency with multitasking, issue resolution, and conflict management.

Responsibilities

• Handle guest interactions with hospitality and professionalism, accommodating special requests whenever possible.
• Resolve customer complaints and assist with inquiries about clinic services and hours of operation.
• Take medical histories, measure patient vital signs, and collect other pertinent information to assist clinicians with patient care.
• Manage inventory, order supplies, and replenish medical supplies and materials.
• Administer medications, including injections, within scope of practice.
• Operate a multi-phone-line system, answer calls professionally, schedule appointments, respond to email, and maintain effective communication.
• Perform other duties as assigned.

What This Job Offers

• Education Level: No Education Listed