Medical Assistant - Primary Care

David R. Gamez • Saginaw, MI

3d • Onsite

About The Position

The Medical Assistant supports primary care delivery by preparing patients and exam rooms, assisting providers with examinations and procedures, documenting care in the electronic health record, and helping coordinate follow-up and referrals. The position requires adherence to clinical protocols, scope of practice, patient privacy, infection control, and safety standards. Medical Assistants also contribute to quality improvement, population health reporting, and a collaborative clinical environment.

This position may be full-time or part-time, with flexible and varied hours. Telecommuting is not available. Limited travel within the service area may be required, with reimbursement in accordance with GLBHC policy. A $500 signing bonus is available to individuals hired for this position who are certified, registered, or licensed Medical Assistants.

Requirements

• Completion of a Medical Assistant program, with evidence of training in clinic procedures and duties.
• Basic Life Support (BLS) certification.
• Basic knowledge and skills appropriate to education and training.
• Telephone and computer skills.
• Flexibility in accepting work assignments.
• Ability to seek and use supervision appropriately.
• Ability to communicate effectively with a diverse patient population and demonstrate professional interpersonal communication.
• Ability to function as a committed and reliable team member.
• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to lift, carry, push, and pull up to 25 pounds frequently.
• Consistent attendance is required.

Nice To Haves

• One year of experience in a medical setting.
• Bilingual English/Spanish skills.

Responsibilities

• Room patients respectfully and obtain and document vital signs, height, weight, intake information, reason for visit, and updated histories in the EHR.
• Perform medication reconciliation according to protocol and prepare exam rooms, equipment, and supplies.
• Assist medical and nursing providers with physical and gynecological exams, minor procedures and sutures, wound care, LARC procedures, EKGs, nebulizer treatments, audiology/tympanometry, and other assigned procedures.
• Provide supportive communication during procedures to promote patient comfort, safety, and understanding.
• Prioritize patient safety, promptly escalate abnormal findings, and adhere to scope of practice.
• Perform CLIA-waived testing, including hemoglobin, blood glucose, urinalysis, strep, and mono tests, according to protocol.
• Prepare and administer ordered medications, including immunizations, within scope of practice.
• Document patient care accurately and promptly in the EHR, and communicate provider-directed laboratory and diagnostic results according to policy.
• Reinforce provider education and use teach-back methods when appropriate.
• Follow infection control and equipment safety standards and protect patient privacy and dignity.
• Communicate effectively with patients, families, caregivers, and interdisciplinary care team members.
• Coordinate with providers, nurses, care coordinators, front office staff, and other departments to support patient care.
• Schedule in-house procedures, initiate outside referrals, and participate in referral tracking, follow-up, and care coordination.
• Provide status updates to providers and care team members according to protocol.
• Participate in quality improvement initiatives, workflow improvement, and metric monitoring.
• Support accurate documentation and data entry for UDS, HRSA, and organizational reporting.
• Identify care gaps and support outreach and follow-up for immunizations, screenings, and chronic disease measures.
• Participate in huddles and staff meetings to review quality metrics and contribute improvement ideas.
• Maintain clean and disinfected exam rooms and clinical work areas.
• Complete assigned refrigerator/freezer temperature logs, medication and supply expiration checks, and CLIA quality control processes.
• Maintain and properly use clinical equipment, report malfunctions, and enter orders for completed testing and health maintenance measures as appropriate.
• Assist with desktop and workflow functions as assigned.
• Maintain BLS certification and any applicable certification in good standing; pursue ongoing professional development and skill validation.
• Seek supervision appropriately and contribute as a reliable team member to a culture of safety, teamwork, respectful communication, and continuous growth.
• Participate in team meetings, fill in for other staff as needed and qualified, assist the Center Manager, Nurse Manager, or Primary Care Coordinator as necessary, and perform other assigned duties.

Benefits

• $500 signing bonus for certified, registered, or licensed Medical Assistants hired for the position.
• Travel reimbursement consistent with GLBHC policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed